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Texas Consumer Complaint Disclosure Statement Contact Information Corporate Address: Hometrust Mortgage Company 5353 W. Alabama, Suite 500 Houston, Texas 77056 Corporate Phone: (713) 369-4000 Corporate Email: info@hometrust.com NMLS: 149932 (www.nmlsconsumeraccess.org) Equal Housing Opportunity We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the nation. We encourage and support an affirmative advertising and marketing program in which there are no barriers in obtaining housing because of race, color, religion, sex/gender, disability, familial status, national origin, or any other protected classes under state or local law. Licenses Hometrust Mortgage Company conducts business only in the following states: Alabama Consumer Credit License #21469 (Other Trade Names: Home Mortgage of America, Inc ) Colorado Mortgage Company Registration (Other Trade Names:None) Florida Mortgage Lender Servicer License #MLD791 (Other Trade Names: Home Mortgage of America, Inc ) Georgia Mortgage Lender License #24278 (Other Trade Names: HT Mortgage Company) New Mexico Mortgage Loan Company License #03476 (Other Trade Names: None) Tennessee Mortgage License #113075 (Other Trade Names: Home Mortgage of America, Inc ) Texas - SML Mortgage Banker Registration (Other Trade Names: None) Some products may not be available in all states. This is not a commitment to lend. Restrictions apply. All rights reserved. No section of this Website may be framed (iFrame) within another website without the approval of Hometrust Mortgage Company. Texas Consumer Complaint Disclosure Statement HOMETRUST MORTGAGE COMPANY IS LICENSED UNDER THE LAWS OF THE STATE OF TEXAS AND BY STATE LAW IS SUBJECT TO REGULATORY OVERSIGHT BY THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING. ANY CONSUMER WISHING TO FILE A COMPLAINT AGAINST HOMETRUST MORTGAGE COMPANY SHOULD COMPLETE, SIGN, AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT’S WEB SITE LOCATED AT WWW.SML.TEXAS.GOV OR OBTAINED FROM THE DEPARTMENT UPON REQUEST BY MAIL AT THE ADDRESS ABOVE, BY TELEPHONE AT ITS TOLL-FREE CONSUMER HOTLINE AT 1-877-276-5550, BY FAX AT (512) 475-1360, OR BY E-MAIL AT SMLINFO@SML.TEXAS.GOV. THE DEPARTMENT MAINTAINS THE MORTGAGE BROKER RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN TYPES OF JUDGMENTS AGAINST A MORTGAGE BROKER OR LOAN OFFICER. NOT ALL CLAIMS ARE COMPENSABLE AND A COURT MUST ORDER THE PAYMENT OF A CLAIM FROM THE RECOVERY FUND BEFORE THE DEPARTMENT MAY PAY A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT SUBCHAPTER F OF THE MORTGAGE BROKER LICENSE ACT ON THE DEPARTMENT’S WEB SITE REFERENCED ABOVE.
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A
Amy J B
Weatherford, TX
Posted on February 24th, 2024 02:43 AM
Knowledgeable Personable Very helpful Professional Consistently Goes the extra mile Provides education
M
Michael T B
Weatherford, TX
Posted on February 22nd, 2024 06:47 PM
The communication and general assistance that Gene provided was above and beyond.
N
Nelse D
Rio Rancho, NM
Posted on February 19th, 2024 02:09 PM
Thorough, professional, helpful and communicative
L
Lisa C T
Albuquerque, NM
Posted on February 14th, 2024 02:30 PM
Creative thinking, communication, and professionalism were all outstanding. Thank you Chris for such a great experience!
D
David C
Albuquerque, NM
Posted on February 10th, 2024 04:08 PM
Very professional, clear, and responsive.
Reply from Robert Key
February 12th, 2024 03:20 PM
Thank you, David, for your comments and high rating. Feel free to reach out at any time if you have any further mortgage needs. Best Regards, Robert Key.
4.83
Encompass
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Rick C V
Rio Rancho, NM
Posted on February 5th, 2024 06:55 PM
it was pretty much very smooth
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Noel R
Albuquerque, NM
Posted on January 31st, 2024 04:00 PM
Awesome person to work with, knows his job very well, very patient, explain and answer any questions you need.
L
Lesley L M
Albuquerque, NM
Posted on January 26th, 2024 09:31 PM
Chris is our go to guy! He is knowledgeable, thorough, patient, and easy going. An unbeatable combination of support!
C
Christopher I M
Albuquerque, NM
Posted on January 26th, 2024 03:59 PM
Chris was great to work with. He was helpful and communicative every step of the way.
M
Mayson H
Albuquerque, NM
Posted on January 23rd, 2024 06:26 PM
Chris was very helpful during my entire home buying process. As a first time homebuyer I feel he did a great job taking the time to explain everything and walk through step by step what was going to happen.
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