ABILENE, TX
Abilene, TX
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Corie provided outstanding service from start to finish. Her communication was timely, the process was efficient, and she made what could have been stressful feel easy and straightforward.
Reply from Corie OConnor
October 8th, 2025 03:40 PM
Thank you, Patrick, for your kind words. I'm pleased to hear that you felt the process was straightforward and stress-free. Timely communication and efficiency are priorities for me, so it's great to know that reflected in your experience....
read more
for
Sarah was always quick to answer our questions and explain anything we found confusing. She clearly worked to get us the mortgage we wanted and while also advocating for what was best for us.
Reply from Sarah Kappel
March 24th, 2026 06:17 PM
James, thank you for sharing your experience. It was my pleasure to assist with your mortgage needs and ensure that everything was clear and in your best interest. If there are any more questions or additional assistance you might need, feel...
read more
for
Sarah put a lot of effort to get us the best loan and rate. I appreciated how proactive she was with finding solutions for us despite the time zone difference.
Reply from Sarah Kappel
March 24th, 2026 06:18 PM
I'm truly glad to hear that my efforts made a difference for you, Brennan. I understand the challenges that time zone differences can bring, so I always strive to stay proactive and find the best possible solutions. Thank you for your kind...
read more
Everyone worked very hard to ensure financing would be in place to complete my purchase. Mine was not an easy loan and required extra effort to gain approval. I appreciated the personal feel and the fact that Corie treated my (relatively small)...
read more
Reply from Corie OConnor
October 1st, 2025 03:29 PM
Matthew, I'm grateful for your kind words. It was my pleasure to assist with your financing needs and to make sure you felt valued throughout the process. If you ever need further assistance or have any more questions, please feel free to reach...
read more
for
Clear communication and updates
Reply from Sarah Kappel
March 24th, 2026 06:19 PM
It's great to hear that you found the communication and updates clear. Effective communication is very important to me, and I'm glad it contributed positively to your experience. If there's anything else I can assist you with, feel free to...
read more
Corie and team were always fast with any response
Reply from Corie OConnor
September 29th, 2025 07:25 PM
Brian, I'm glad to hear that you found our response times satisfactory. Being prompt in our communication is a key priority for me. If there's ever anything more you need or have questions about, please feel free to reach out.
for
it was a pleasure working with Sarah. She made everything so easy and easy to communicate with her and her assistant Kathrine her team was able to go above and beyond to assist me with first time homebuyers assistance with down payment I have...
read more
Reply from Sarah Kappel
March 24th, 2026 06:19 PM
I'm grateful for your kind words, Zandra. I'm glad to hear that the process went smoothly for you and that you found it easy to communicate with me and Kathrine. It means a lot that you would recommend us to your friends and family. If there's...
read more
VERY PERSONABLE AND HELPFULL ALONG EVERY STEP
Reply from Corie OConnor
September 29th, 2025 07:25 PM
Alston, it's great to know that you felt well-supported throughout each step. I aim to make the experience as personal and helpful as possible for everyone I work with. Should you have any further questions or need assistance in the future,...
read more
for
She was easy to talk to and listened greatly on my concerns.
Reply from Sarah Kappel
March 24th, 2026 06:20 PM
Melisa, I'm glad to hear that you felt comfortable sharing your concerns and found our conversation easy. Your satisfaction is important to me, and I'm pleased I could assist you effectively. If there's anything further you need, feel free...
read more
for
Nice people, friendly and understanding.
Reply from Sarah Kappel
March 24th, 2026 06:21 PM
It's great to hear that you found me and my team at First Financial Bank friendly and understanding, Robbie. Building positive relationships with clients is something I prioritize, so your feedback means a lot. If there's anything else I can...
read more
201–210 of 2957
About
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in the 1980s and the Great Recession. Throughout it all, we’ve remained a place of stability and trust for our customers. While other banks have come and gone, First Financial has continued to grow through acquisitions, new branches and the expansion of our services.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
© 2024 - First Financial Bank, NA. All Rights Reserved