ABILENE, TX
Abilene, TX
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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I think this is the third time we have worked with Janet and every time has been a great experience . She is very helpful and does a wonderful job explaining each step of the process .
Very easy process, quick turnaround and great communication
Reply from Corie OConnor
October 22nd, 2025 03:09 PM
I'm happy to know the process was easy for you, Dayton, and that the communication met your expectations. It's important to me to provide a seamless experience. If you have any further questions or need additional support, feel free to contact...
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good communication, successful completion.
Reply from Corie OConnor
October 20th, 2025 02:30 PM
I'm glad to know you were satisfied with the communication and that everything was completed successfully, Dustin. It's important to me that the process meets your expectations. If there's anything else you need or if you have any questions...
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We had an amazing experience working with Sarah. She was incredibly helpful, patient, and always available to answer our questions.
Reply from Sarah Kappel
March 24th, 2026 06:15 PM
It's gratifying to hear that you had a positive experience, Rich. Your kind words about my approach and availability mean a lot. If there's anything further I can assist you with, please don't hesitate to reach out. Thank you for your generous...
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Evrything was communicated which made the process super easy!
Reply from Sarah Kappel
March 24th, 2026 06:15 PM
I'm pleased to hear that the communication made things easier for you, Yesenia. Ensuring a smooth process is always my aim. If there's anything more I can do for you, please don't hesitate to reach out.
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Loved the process and great communication!
Reply from Sarah Kappel
March 24th, 2026 06:16 PM
I’m grateful to hear that you loved the process and found the communication effective, Matthew. Your feedback means a lot to me, and I’m here if you need any further assistance. Thank you for choosing me as your loan officer.
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The ease and convenience of the whole process. I was able to complete everything in a timely manner without having to take off of work.
Reply from Sarah Kappel
March 24th, 2026 06:16 PM
I'm glad to hear that the process was convenient and fit smoothly into your schedule, Jimmy. It's important to me that things are as efficient as possible for everyone I work with. If there's anything more I can do for you, please feel free...
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Easy to work with, process was great.
Reply from Corie OConnor
October 14th, 2025 04:11 PM
Tyler, it's great to hear that you found the process to be straightforward and enjoyable. I strive to make each interaction as smooth as possible. If there's anything more you'd like assistance with, feel free to let me know.
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Mrs. Kappel went above and beyond to assist me and my family in our home's purchase. She swiftly answered and questions at all times of day, and we could not have asked for a more professional , personable loan officer!
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Reply from Sarah Kappel
March 24th, 2026 06:17 PM
I'm truly touched by your kind words, Sergey. It was a pleasure to assist you and your family with the home purchase process. I'm glad to hear that you found my support helpful and that my responsiveness made a difference for you. If there's...
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No such thing as perfection!
Reply from Corie OConnor
October 14th, 2025 04:11 PM
Scott, I understand that achieving perfection is often a challenge. I'm committed to continually improving and making your experience as positive as possible. Should you have any suggestions or feedback, please feel free to share.
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About
For more than 127 years, First Financial has been serving the financial needs of customers just like you. Not just through good times, but during difficult years too. We’ve survived the Great Depression, the collapse of the Texas economy in the 1980s and the Great Recession. Throughout it all, we’ve remained a place of stability and trust for our customers. While other banks have come and gone, First Financial has continued to grow through acquisitions, new branches and the expansion of our services.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
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