Novus Home Mortgage - Warren, OH — 4.95★ Mortgage Loan Officer in Warren, OH

James was courteous, knowledgeable, and engaged every step of the way through our mortgage process. As a first time home buyer, he made sure to provide me with all the information and make the entire process flow smoothly from start to finish....

Reply from Owner

July 22nd, 2023 12:00 AM

Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience working with James A Thom from Fairway Mortgage in Boston. Our team takes great pride in providing excellent customer...

James is the reason we are in our dream home, no exaggeration. We had a unique situation dealing with an extremely difficult selling agent as well as limitation on FHA loan limits. James Worked around the clock to find a solution that catered...

Reply from Owner

June 30th, 2022 01:40 AM

Hi Brandon! Thank you so much for the kind words! It was a pleasure helping you and your family.

James and his team went above and beyond throughout our whole home buying process. We ended up putting an offer on a home before we had started the pre-committment application process, and his team scrambled to get it done on time so we could...

Reply from Owner

June 30th, 2022 01:42 AM

Hi Bobby! We're thrilled to help you and you family qualify and walk you through the whole process! Thank you so much for giving us the opportunity to help you

This is my second time working with James and a second time of a great experience. James is incredible with customer service. He is very knowledgeable and organized. He keeps me informed at every step of the process and made the process flow...

Reply from Owner

June 30th, 2022 01:43 AM

Thank you so much for giving us the opportunity to help you purchase your dream home!

James and his team were amazing to work with! Very approachable, informative, and quick to respond. As a first-time home buyer I expected this process to be daunting and stressful, but they made it exciting and easy. Everything was explained...

Reply from Owner

June 30th, 2022 01:44 AM

Thank you Madison! It was a pleasure helping you and you family purchase your first home!

James is the reason we are in our dream home, no exaggeration. We had a unique situation dealing with an extremely difficult selling agent as well as limitation on FHA loan limits. James Worked around the clock to find a solution that catered...

Reply from Owner

July 22nd, 2022 12:00 AM

Hi Brandon! Thank you so much for the kind words! It was a pleasure helping you and your family.

James and his team went above and beyond throughout our whole home buying process. We ended up putting an offer on a home before we had started the pre-committment application process, and his team scrambled to get it done on time so we could...

Reply from Owner

July 22nd, 2022 12:00 AM

Hi Bobby! We're thrilled to help you and you family qualify and walk you through the whole process! Thank you so much for giving us the opportunity to help you

This is my second time working with James and a second time of a great experience. James is incredible with customer service. He is very knowledgeable and organized. He keeps me informed at every step of the process and made the process flow...

Reply from Owner

July 22nd, 2022 12:00 AM

Thank you so much for giving us the opportunity to help you purchase your dream home!

James and his team were amazing to work with! Very approachable, informative, and quick to respond. As a first-time home buyer I expected this process to be daunting and stressful, but they made it exciting and easy. Everything was explained...

Reply from Owner

July 22nd, 2022 12:00 AM

Thank you Madison! It was a pleasure helping you and you family purchase your first home!

Charles explained how it works what is needed and how its done. I did not feel insecure or dum. He was vary patient and explained how it works. And what was his job and what is the realtors job. Mr. Rogers was awesome. I highly recommend Charles...

Reply from Owner

June 10th, 2022 12:00 AM

Thank you for this glowing review, Kim! We're ecstatic you had such a wonderful experience with Charles. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.