James A Thom

Mortgage Expert | Conventional, Bank Statement & I...

Novus Home Mortgage - Warren, OH

4.9

(143)

The Ohio State University

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Mortgage

Mortgage Lender

The Ohio State University

Contact Info

(330) 883-6508

Warren, OH

https://www.novushomemortgage.com/location/warren-branch/

https://app.cal.com/james_a_thom

Location & Business Hours

Business Hours

Tues

8 AM to 5 PM

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

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4.9

(143)

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I highly recommend James. He assists in making the process smooth and stress free. His knowledge and patience and the time he takes to explain the process has made my first time home buyers much more comfortable in the process. He is always...

I had a very good experience! They were very attentive and available for my needs and concerns! Thanks James!

Reply from Owner

December 16th, 2024 02:48 PM

Thank you for your review! We’re glad we could offer a better mortgage rate than the other lender you were working with. Helping you feel comfortable as a first-time homebuyer was important to us, and getting cleared to close in just 17 days...

James was great to work with and made the process seamless!

Reply from Owner

October 1st, 2024 01:05 AM

Thank you for your wonderful feedback, Dianne! We're glad to hear that James provided you with a seamless experience. Your satisfaction is our priority, and we look forward to assisting you again in the future.

I recently worked with James Thom of Fairway Mortgage. He helped my buyers buy their dream home. He was a partner throughout the process. He communicated promptly and was transparent with the lending process. His has in-depth knowledge of the...

Reply from Owner

September 10th, 2024 01:01 AM

Thank you for sharing your excellent experience, Chandrika! We're thrilled to hear that James was able to provide such outstanding service to you and your buyers. Your recommendation means a lot to us, and we look forward to working with you...

James was available for us on the call. He explained all the concepts about the loan and the mortgage very well. Extremely interactive.

Reply from James A Thom

September 4th, 2024 02:52 PM

Thank you for your review! We’re glad to hear that James was able to guide you through the loan and mortgage process clearly. It’s great to know you found the experience interactive and helpful. We appreciate your feedback!

Nate and his crew did a fantastic job! They walked me through the entire process and were very professional and efficient. I highly recommend them to anyone. I'm so glad I found them. Thank you, Nate and team, for everything!

Reply from Owner

August 9th, 2024 12:57 PM

Thank you for your wonderful feedback, Eitamar! Your satisfaction is important to us and we're delighted to hear of your great experience with Nate and the team. We appreciate your high recommendation and look forward to serving you again.

James was helpful and very patient with us, thanks again!!!

Reply from Owner

June 11th, 2024 12:45 AM

We're glad to hear you had a positive experience with James! We appreciate your feedback and your high rating, Dave. Thank you!

Helpful, easy process that is typically very stressful. We had a ton of questions and learned a lot. I will definitely be recommending to anyone I know who needs a mortgage. Thanks!

Reply from James A Thom

July 31st, 2024 01:46 PM

Thank you so much for your kind words! We're thrilled to hear that you found the process helpful and easy. It's great to know that we could answer all your questions and help you learn more about mortgages. We appreciate your recommendation...

Worst lender I’ve ever dealt with. Have use this company before in the past and I was referred to James to help find a home in Florida. I’ve bought many homes in the past, so I am aware of the process. I was helping my fiancé buy her first...

Reply from Owner

May 15th, 2024 06:23 PM

I would like to provide some context regarding our interactions with Ms. Kelly, who was the actual mortgage applicant:Direct Communication: I have never directly communicated with you, Mr. Deangelis. All communications were attempted with Ms....