Novus Home Mortgage - Warren, OH — 4.95★ Mortgage Loan Officer in Warren, OH

James and his team made the process simple, fast and convenient. From application to closing, we always felt like we were in the know and communication was outstanding. They were always available for questions, even on weekends and after hours....

Reply from Owner

June 16th, 2023 12:00 AM

Thank you for sharing your experience with us. We strive to ensure the mortgage process is streamlined and efficient for our clients, and we're glad to hear James and his team accomplished that. We understand the importance of clear communication...

Recently I had the pleasure of working along side James on our client's purchase of a new construction home. Not only did James have the best interest rate and program for our client, he was always available to answer our many questions through...

Reply from Owner

April 5th, 2023 05:22 PM

Thank you so much for taking the time to leave this wonderful review. I am thrilled to hear that you were pleased with my services during your client's purchase of their new construction home. It was truly a pleasure to work alongside you and...

James A Thom has received a review with 5 star rating from Jonathan S

Reply from Owner

April 5th, 2023 05:24 PM

Thank you so much for taking the time to leave a review! I'm thrilled to hear that you found me to be responsive and informative throughout the mortgage process. As a mortgage lender with Fairway in Boston, I understand how important it is...

James A Thom has received a review with 5 star rating from Jonathan S

Reply from Owner

April 5th, 2023 05:24 PM

Thank you so much for taking the time to leave a review! I'm thrilled to hear that you found me to be responsive and informative throughout the mortgage process. As a mortgage lender with Fairway in Boston, I understand how important it is...

James was very responsive, and forthcoming with information

Reply from James A Thom

April 30th, 2024 03:02 PM

That's great to hear! It's always beneficial to work with a loan officer who is responsive and forthcoming with information. Their willingness to provide information and answer any questions you may have can make the loan process much smoother...

James was excellent to work with! He was the loan officer for some buyer clients of mine and he just made the process so easy. He was great at keeping everyone informed on where everything stood, he gave timely information and solutions to...

James was excellent to work with! He was the loan officer for some buyer clients of mine and he just made the process so easy. He was great at keeping everyone informed on where everything stood, he gave timely information and solutions to...

Reply from James A Thom

April 30th, 2024 03:02 PM

Thank you so much, Jaime, for your kind words and a perfect rating! It was a pleasure working with you on this transaction at Fairway Independent Mortgage Corporation. I always strive to keep everyone informed and make the process as easy as...

James was excellent to work with! He was the loan officer for some buyer clients of mine and he just made the process so easy. He was great at keeping everyone informed on where everything stood, he gave timely information and solutions to...

Reply from Owner

April 5th, 2023 05:25 PM

Thank you for taking the time to leave such a wonderful review about your experience working with me, James A Thom at Fairway Mortgage in Boston. I am thrilled to hear that I was able to provide you and your clients with a smooth and stress-free...

Recently I had the pleasure of working along side James on our client's purchase of a new construction home. Not only did James have the best interest rate and program for our client, he was always available to answer our many questions through...

Reply from Owner

July 22nd, 2023 12:00 AM

Thank you so much for taking the time to leave this wonderful review. I am thrilled to hear that you were pleased with my services during your client's purchase of their new construction home. It was truly a pleasure to work alongside you and...

The entire process from start to finish was so easy. James and the Fairway team were super helpful, communicative, and kept us in the loop with every step needed.

Reply from James A Thom

April 30th, 2024 03:02 PM

It's great to hear that your experience with James and the Fairway Mortgage team was excellent! Having a smooth and easy process, along with helpful and communicative professionals, can make a significant difference when navigating the mortgage...