Novus Home Mortgage - Warren, OH — 4.95★ Mortgage Loan Officer in Warren, OH

I recently worked with James Thom of Fairway Mortgage. He helped my buyers buy their dream home. He was a partner throughout the process. He communicated promptly and was transparent with the lending process. His has in-depth knowledge of the...

Reply from Owner

September 10th, 2024 01:01 AM

Thank you for sharing your excellent experience, Chandrika! We're thrilled to hear that James was able to provide such outstanding service to you and your buyers. Your recommendation means a lot to us, and we look forward to working with you...

I recently worked with James Thom of Fairway Mortgage. He helped my buyers buy their dream home. He was a partner throughout the process. He communicated promptly and was transparent with the lending process. His has in-depth knowledge of the...

Reply from Owner

July 22nd, 2025 12:00 AM

Thank you for sharing your excellent experience, Chandrika! We're thrilled to hear that James was able to provide such outstanding service to you and your buyers. Your recommendation means a lot to us, and we look forward to working with you...

James was available for us on the call. He explained all the concepts about the loan and the mortgage very well. Extremely interactive.

Reply from James A Thom

September 4th, 2024 02:52 PM

Thank you for your review! We’re glad to hear that James was able to guide you through the loan and mortgage process clearly. It’s great to know you found the experience interactive and helpful. We appreciate your feedback!

Nate and his crew did a fantastic job! They walked me through the entire process and were very professional and efficient. I highly recommend them to anyone. I'm so glad I found them. Thank you, Nate and team, for everything!

Reply from Owner

August 9th, 2024 12:57 PM

Thank you for your wonderful feedback, Eitamar! Your satisfaction is important to us and we're delighted to hear of your great experience with Nate and the team. We appreciate your high recommendation and look forward to serving you again.

Nate and his crew did a fantastic job! They walked me through the entire process and were very professional and efficient. I highly recommend them to anyone. I'm so glad I found them. Thank you, Nate and team, for everything!

Reply from Owner

July 22nd, 2025 12:00 AM

Thank you for your wonderful feedback, Eitamar! Your satisfaction is important to us and we're delighted to hear of your great experience with Nate and the team. We appreciate your high recommendation and look forward to serving you again.

Jesse and Holly are the best! They have been an amazing company to work with and we can not recommend them enough! They were polite and professional throughout the whole experience and made a very difficult process look quick and easy.

James was helpful and very patient with us, thanks again!!!

Reply from Owner

June 11th, 2024 12:45 AM

We're glad to hear you had a positive experience with James! We appreciate your feedback and your high rating, Dave. Thank you!

James was helpful and very patient with us, thanks again!!!

Reply from Owner

June 11th, 2024 12:45 AM

We're glad to hear you had a positive experience with James! We appreciate your feedback and your high rating, Dave. Thank you!

Helpful, easy process that is typically very stressful. We had a ton of questions and learned a lot. I will definitely be recommending to anyone I know who needs a mortgage. Thanks!

Reply from James A Thom

July 31st, 2024 01:46 PM

Thank you so much for your kind words! We're thrilled to hear that you found the process helpful and easy. It's great to know that we could answer all your questions and help you learn more about mortgages. We appreciate your recommendation...

Worst lender I’ve ever dealt with. Have use this company before in the past and I was referred to James to help find a home in Florida. I’ve bought many homes in the past, so I am aware of the process. I was helping my fiancé buy her first...

Reply from Owner

May 15th, 2024 06:23 PM

I would like to provide some context regarding our interactions with Ms. Kelly, who was the actual mortgage applicant:Direct Communication: I have never directly communicated with you, Mr. Deangelis. All communications were attempted with Ms....