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CrossCountry Mortgage | Branch NMLS #1616039, Lacey, WA
Lacey, WA

Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provi... Show More
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Reviews from Web
Outstanding!! They never asked for the same document twice. Very timely with the pre approvals, as well as the loan process up to closing.
Reply from Owner
March 24th, 2026 08:55 PM
I’m really glad everything went smoothly for you! Making the process easy and keeping things moving efficiently is what we love to do, and we’re always here whenever you need help with another home loan.
Moving is stressful. Figuring out where to live and how to afford it even more so. Doing this while being out of state for the entire process is beyond nerve-wracking. This was our first time buying a home, using the VA loan, and I can say...
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Reply from Owner
January 11th, 2023 07:55 PM
Irene, thank you so much for the awesome review! Our team works hard and we are happy we got the opportunity to assist your family in this process. Happy New Year!
We've purchased a total of 3 homes in two different states with Kyle and Tawny. They have been EXCELLENT resources to maximize VA home loan benefits. We know we'll be purchasing again for the next PCS and we'll ALWAYS come back to Kyle and...
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Reply from Owner
March 24th, 2026 08:12 PM
Alli, it’s been such a pleasure working with you through multiple moves and helping you make the most of your VA home loan benefits! I’m so glad we could be a part of your journey, and we’ll be here anytime you’re ready for your next PCS or...
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We've bought three houses through Kyle and his team in two different states. We worked closely with Tawny on this most recent purchase. We used VA benefits on all three and felt Kyle and Tawny helped us get the biggest bang for our buck! Absolutely...
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Goodness... there is not enough room in this review to share the numerous ways that Kyle and his team (Lecretia, Gina, Michael) have gone above and beyond to assist my husband and me over the past 18 months. Kyle's office is across the country...
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Reply from Owner
March 24th, 2026 08:02 PM
Melody, reading this truly made my day! I’m so glad we could be there for you and your husband through multiple moves and big decisions. Putting your best interests first is exactly what we strive for, and it means a lot to know our team’s...
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Goodness... there is not enough room in this review to share the numerous ways that Kyle and his team (Lecretia, Gina, Michael) have gone above and beyond to assist my husband and me over the past 18 months. Kyle's office is across the country...
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Kyle Johnson and his team were great to work with for our mortgage needs. Liliana Amado and Lecretia were excellent also and provided updates along the way.😁
Reply from Owner
March 24th, 2026 08:43 PM
I’m glad we could make your mortgage process smooth and keep you updated every step of the way! It was a pleasure working with you, and we’re always here for any future home loan needs.
Tawny was just so fabulous to work with!! Made buying a home a easy experience. I would recommend this company to anyone buying a home or refinancing one. Thanks for everything
Reply from Owner
March 24th, 2026 08:44 PM
I’m so glad we could make your home buying experience easy and stress-free! We love helping clients with both home purchases and refinancing, and we’re always here whenever you need us again.
Kyle has been great! We have worked together on a few loans over the years and every time Kyle has guided me to get the best great, always closes on time if not early, and is available for any concern or question that I have. Thank you so much...
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Reply from Owner
March 24th, 2026 08:10 PM
Reilly, it’s always a pleasure working with you! I’m glad we’ve been able to help you get the best rates and keep everything on track. I’m here anytime you need support with your next loan or home purchase!
Kyle was amazing with answering questions and was very quick to get us in our new home when the home owners insurance paper worked changed after we closed.
Reply from Owner
March 24th, 2026 08:53 PM
I’m glad we could jump in quickly and make sure everything stayed on track for you, even with unexpected changes! Helping you get into your new home smoothly is exactly what we aim for, and we’re always here for any future home loans.
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About
Your journey to homeownership deserves a personalized touch. As dedicated mortgage loan officers, we are here to deliver just that. Whether you're a first-time homebuyer or you're a veteran homeowner looking to refinance or invest, we provide a selection of mortgage options tailored to fit your individual needs. From FHA and VA loans to conventional and jumbo mortgages, we have the tools to help you navigate your path with confidence. Expect a transparent process, with clear communication and guidance every step of the way, from your initial application to the closing table. Let's work together to find your ideal home loan solution and bring your dream of homeownership to life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 1616039
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095