
West Covina, CA
West Covina, CA

Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage produ... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Krystal closed the deal from her hospital bed literally 12 hours after having a baby.Truly dedication on her par.Amazing
Reply from Krystle Gonzalez
June 18th, 2026 04:05 PM
Ruben, I'm grateful for your kind words. It was important to me to ensure everything went smoothly for you, regardless of the circumstances. Thank you for choosing to work with me at Golden Empire Mortgage, Inc.
This is my 3rd transaction with Krystle and I would never use anyone but her. 10/10 service, rate and communication
Honest, transparent advice. Helped make things very easy.
Krystle was extremely helpful with answering allof our questions. She made it so she simplified the process to us. Krystle's personalized approach stood out, as she took the time to understand our financial goals and tailored the loan options...
read more
We were asked to close within 20 days. Krystle made sure we closed 3 days before the 20. We knew the progression of the process the whole time she never kept us in the dark. We had been looking for a home for over a year and in that year the...
read more
Krystle was always available for questions, was prompt in responding, and always very professional. She helped me and my wife through the whole process and always found time to explain each step of the way. I would highly recommend Krystle...
read more
Krystle’s open communication was outstanding. She was always one step ahead when getting us through this process. She came highly recommended by a family member and did not disappoint.
Very professional and caring with our situation.
Who takes the time to listen, answer and walk you through the process at our speed? Krystle!
Professional and knowledgeable
10 of 28
About
Golden Empire Mortgage, Inc. is a privately held, full-scale mortgage banker with more than 75 retail branches throughout California, Arizona, Oregon and Washington. Family owned, GEM Mortgage division, offers a wide array of mortgage products with a focus on quality, compliance, and unmatched customer service. In 2016, the company is on track to fund in excess of $2 billion in mortgages and for each of the past four years has been recognized as one of the Top Mortgage Bankers in America and 50 Best Companies to work for by Mortgage Executive Magazine. Golden Empire Mortgage was founded in 1987 and is based in Bakersfield, California.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)