Oceana Bansemer at CrossCountry Mortgage
Originating Branch Manager | NMLS #1429554
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Eureka, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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They misspelled my middle name on a lot of the legal paperwork I had to sign (even though I gave them notice they had been misspelling my middle name over a month in advance). The same can be said for my cell phone number.
Reply from Oceana Bansemer at CrossCountry Mor...
April 3rd, 2026 01:27 PM
I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences.
Oceana was very knowledgeable and patient about explaining the loan process and in answering our many questions. We appreciated Logan drafting up some various mortgage & closing cost scenarios for us, which helped us determine the "highest...
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It was an easy fast process
Reply from Oceana Bansemer at CrossCountry Mor...
April 3rd, 2026 01:27 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Oceana was very knowledgeable and patient about explaining the loan process and in answering our many questions. We appreciated Logan drafting up some various mortgage & closing cost scenarios for us, which helped us determine the "highest...
read more
Reply from Oceana Bansemer at CrossCountry Mor...
April 3rd, 2026 01:27 PM
Thank you for taking the time to leave a review. Please feel free to connect with us for additional feedback on ways we can improve your experience and our services.
Hi Oceana- Thank you again for going above and beyond on our loan application to get everything done on such a tight timeline!
Reply from Oceana Bansemer at CrossCountry Mor...
April 3rd, 2026 01:27 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Everyone was very helpful
Helpful and clear on what to expect through the whole process.
Reply from Oceana Bansemer at CrossCountry Mor...
April 3rd, 2026 01:27 PM
Thank you for leaving a review. If there is anything that we can do to make sure you are receiving a 5-star experience, please let us know.
Open communication.
Reply from Oceana Bansemer at CrossCountry Mor...
April 3rd, 2026 01:27 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
Always there to answer any questions we had. Very professional and polite.
Thank you
Reply from Oceana Bansemer at CrossCountry Mor...
April 3rd, 2026 01:27 PM
Congratulations on this big life decision! We hope to work with you again in the future.
The tail end of the process was confusing and required phone calls from me finding out steps and status.The final video message was premature as it says “you are closed and the house is yours” was true for the mortgage but not for the overall...
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Reply from Oceana Bansemer at CrossCountry Mor...
April 3rd, 2026 01:27 PM
Thank you for your feedback. If there is anything we can do to improve, please let us know.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Eureka, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1429554 | Branch NMLS #2822234
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2018
Time Zone
Pacific Standard Time (PST)
Licenses
- 1429554
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095