Oceana Bansemer at CrossCountry Mortgage
Originating Branch Manager | NMLS #1429554
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Eureka, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin...... Show More
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Oceana and her team are amazing! I have had the pleasure of working with Oceana twice now, and both times she has made the home buying process smooth, organized, and far less stressful than I could have ever imagined. Oceana and her team are...
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Reply from Oceana Bansemer
May 22nd, 2026 06:54 PM
Clare, I'm glad to hear that working with my team and me has made your home buying experiences smooth and organized. Your recommendation means a lot, and I'm thankful for your continued trust. If you ever have more questions or need assistance,...
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Inconsistent and unclear communication, frequent changes in point of contact without explanation. Emails and documents were sent to only one of two borrowers causing confusion and delays in the loan process. Final appointment with Notary to...
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Oceana is so helpful and knowledgable and really made the whole process much easier. She's very responsive too!
Reply from Oceana Bansemer
May 4th, 2026 02:31 PM
Gillian, I'm grateful for your kind words. I'm pleased to hear that you found the process easier and that my responsiveness was helpful. If you need any further assistance, feel free to reach out.
Bottom line and of utmost importance, Oceana and her team accomplished securing a complicated, long-distance loan and got me to my home. However, communication was a struggle and rife with confusion. That aside, they made it happen. In the...
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As always, Oceana knew exactly what we needed. She made it SO SIMPLE for us to get the HELOC we needed to finish our home renovation. The money was in our bank within one week of our appointment with her. Where there's a will, Oceana makes...
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We were not communicated with clearly throughout the process and especially at the end. We were supposed to close on friday 2/20 and were emailed that morning we were on track to close on 2/20 and then didn't hear anything all day. I finally...
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Reply from Oceana Bansemer at CrossCountry Mor...
April 3rd, 2026 01:27 PM
We’re sorry to hear that you didn’t have a good experience with us. We work hard to ensure our customers have a positive experience and we take your feedback very seriously.
As a first-time buyer, I truly appreciated the time and kindness Oceana and her team invested in me. There were moments when I felt panicky, and Oceana took the time to walk me through the process and clearly explain what to expect moving forward....
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Reply from Oceana Bansemer at CrossCountry Mor...
April 3rd, 2026 01:27 PM
Thank you for putting your trust in us! It was our pleasure to assist you throughout the process.
There was open communication and everyone was pleasant and friendly and gave us timely answers to our questions.
Reply from Oceana Bansemer at CrossCountry Mor...
April 3rd, 2026 01:27 PM
Thank you so much for trusting us with such an important step! We are honored that you chose us as your team.
Each and every person that I had the pleasure of working with at Summit was amazing! Everyone had wonderful communication and shared so much kindness and knowledge, while also being so patient with me as a first time home buyer. It was easy...
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Reply from Oceana Bansemer at CrossCountry Mor...
April 3rd, 2026 01:27 PM
Thank you for your positive feedback. We’re happy to hear that you had a great experience with us.
Very knowledgeable staff.
Reply from Oceana Bansemer at CrossCountry Mor...
April 3rd, 2026 01:27 PM
Congratulations on this big life decision! We hope to work with you again in the future.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Eureka, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1429554 | Branch NMLS #2822234
Products & Services
Mortgage Loan Officer
Conventional Home Loan
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Year Started
2018
Time Zone
Pacific Standard Time (PST)
Licenses
- 1429554
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095