Oceana Bansemer at CrossCountry Mortgage

Name: Oceana Bansemer at CrossCountry Mortgage
Address: 2533 Marvin Road NE, Suites D & E, Lacey, Washington, 98516
Telephone: +1-541-254-4171
Rating: 4.73

Originating Branch Manager | NMLS #1429554

4.73

(235)

Mortgage

Mortgage Loan Officer

Contact Info

(707) 296-7076

Lacey, WA

https://www.ccm.com/oceana-bansemer

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4.73

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4.72

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5.0

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Everyone on the team was really nice, helpful, responsive and happy to explain things as they came up. It was really nice to feel supported by a team of people who knew what they were doing and I could trust.

Oceana was knowledgeable, thorough and attentive. We trusted her expertise and appreciated her personable approach.

Oceana and her team were so responsive and kept me informed through out the process. It was painless! They even were able to help me close on my home purchase with a less than 30-day escrow so that I was able to move before a holiday weekend....

The team was very communicative and was flexible with my schedule.

Reply from Oceana Bansemer

June 29th, 2026 06:39 PM

Stacey, I'm glad to hear that you found the communication from my team and our flexibility with your schedule helpful. If there's anything else you need or any questions you have, please don't hesitate to reach out.

Oceana and her team provided amazing customer service on the phone, and in emails and texts. They helped us to pay off some debts, and got our house payment exactly where we needed it to be to retire on Social Security. We will be forever grateful...

Reply from Oceana Bansemer

June 15th, 2026 03:07 PM

Sherry, I appreciate your kind words about the service you received from my team and me. It's wonderful to know that we could assist you in reaching your financial goals for retirement. If you have any further questions or need additional support,...

Oceana and her team are amazing! I have had the pleasure of working with Oceana twice now, and both times she has made the home buying process smooth, organized, and far less stressful than I could have ever imagined. Oceana and her team are...

Reply from Oceana Bansemer

May 22nd, 2026 06:54 PM

Clare, I'm glad to hear that working with my team and me has made your home buying experiences smooth and organized. Your recommendation means a lot, and I'm thankful for your continued trust. If you ever have more questions or need assistance,...

Inconsistent and unclear communication, frequent changes in point of contact without explanation. Emails and documents were sent to only one of two borrowers causing confusion and delays in the loan process. Final appointment with Notary to...

Oceana is so helpful and knowledgable and really made the whole process much easier. She's very responsive too!

Reply from Oceana Bansemer

May 4th, 2026 02:31 PM

Gillian, I'm grateful for your kind words. I'm pleased to hear that you found the process easier and that my responsiveness was helpful. If you need any further assistance, feel free to reach out.

Bottom line and of utmost importance, Oceana and her team accomplished securing a complicated, long-distance loan and got me to my home. However, communication was a struggle and rife with confusion. That aside, they made it happen. In the...

As always, Oceana knew exactly what we needed. She made it SO SIMPLE for us to get the HELOC we needed to finish our home renovation. The money was in our bank within one week of our appointment with her. Where there's a will, Oceana makes...

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Eureka, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1429554 | Branch NMLS #2822234

Products & Services

Mortgage Loan Officer

Conventional Home Loan

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Year Started

2018

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