Nick Russo
RMLO | NMLS# 2104877
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of... Show More
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Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Very informative & took the time to explain all the details.
Reply from Nick Russo
October 2nd, 2023 06:24 PM
I appreciate your kind words, David. It was my pleasure to ensure you thoroughly understood all the details. Being able to assist you was a true joy, and I hope to serve you again in the future. Your satisfaction is our success. Thank you for...
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Nick was exceptional !
Reply from Nick Russo
October 2nd, 2023 06:25 PM
I'm very grateful for your kind words, Cyaandi! It's always rewarding to hear when my clients are satisfied with my service. I'm glad I could provide you with exceptional service and hope to work with you again in the future.
Nick worked to help answer any questions any time of the day. Once even sent me the response to my request at midnight to ensure I had the information.
Reply from Nick Russo
October 2nd, 2023 06:25 PM
I'm incredibly grateful for your kind words and high rating, Jerrod. It was my pleasure to assist you with your inquiries, regardless of the time of day. If you ever have more questions or need assistance in the future, don't hesitate to reach...
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Nick was very communicative, and prompt when answering our questions. He was very personable, and never made us feel like we were interrupting him, we were always given his complete attention which was 100% appreciated.
Reply from Nick Russo
October 2nd, 2023 06:26 PM
I'm truly grateful for your generous feedback. It means a lot to me that you felt valued and heard. Know that you're always welcome to reach out to me if you ever have any more questions or need assistance in the future. Thank you for the perfect...
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Flexibility to my circumstances
Reply from Nick Russo
October 2nd, 2023 06:28 PM
I'm grateful for your positive feedback, Joseph!
Nick maintained excellent communication through the whole journey providing counciling and guidance to help us ensure our purchase would be successful. Nick was outstanding and professional and we would request his services by name if we were...
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Reply from Nick Russo
August 16th, 2023 05:52 PM
Thank you for the glowing review, Joseph! I am glad I could help make your purchase successful. I hope to serve you again in the future.
I would’ve preferred at least one in person meeting to fully explain the numbers in the contract. I think it could’ve helped prevent mistakes made.
Reply from Nick Russo
October 2nd, 2023 06:30 PM
I deeply appreciate your honest feedback, Christine. I understand your concerns about the lack of in-person meetings. I apologize if our service did not meet your expectations. I agree that in-person meetings can add value to the process and...
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Nick was very kind and informative throughout the process. He answered all my questions, was obviously very knowledgeable, and could tell he had our best interest in mind. Our experience with Nick was great. We did run into an issue with Parkstone...
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Reply from Nick Russo
October 2nd, 2023 06:31 PM
Thank you, Armando, for taking the time to leave a review. I'm glad to hear that you found my assistance helpful and informative. I always strive to provide my clients with the best possible service and have their best interest at heart. I...
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The patience! :)
Reply from Nick Russo
October 2nd, 2023 06:32 PM
I'm thrilled to hear that you appreciated my patience, Jennifer. It's always my goal to ensure my clients feel comfortable and understood throughout the mortgage process!
Everything was great! However, for us experienced home buyers, we know pre qual and actual contract interest varies depending on the date as they reflect the current market during that time. We ran into a halt due to interest rates spiking...
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Reply from Nick Russo
October 2nd, 2023 06:35 PM
Thank you, Rodelio, for taking the time to share your detailed review. Your feedback is essential, and we're glad to hear that, despite the challenges presented by fluctuating interest rates, you had a positive experience. We understand how...
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About
Our goal at Parkstone Mortgage, LLC, is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Parkstone Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 2065952
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov