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Nathanael Jones, Ruoff Mortgage

Name: Ruoff Mortgage
Address: 7795 Walton Pkwy Suite 195, New Albany, Ohio, 43054
Telephone: +1-513-885-9764
Rating: 4.97

Senior Loan Officer | NMLS# 1841663 | Ruoff Mortga...

Ruoff Mortgage - New Albany

4.97

(250)

Mortgage

Mortgage Loan Officer

Contact Info

(513) 885-9764

New Albany, OH

https://www.ruoff.com/NathanaelJones

https://www.nathanael-jones.com

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.97

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Experience.com

4.94

(111)

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5.0

(91)

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Nathanael was kind and knowledgeable and was available ti answer our (many) questions.

Nathanael was amazing to work with!!

Reply from Nathanael Jones

May 3rd, 2025 03:30 PM

I'm thrilled to hear that you had such a positive experience working with me. Thank you for your kind words, Tanner. If there's anything more I can assist you with at Ruoff Mortgage, please feel free to reach out.

We are first time home buyers and Nathanael made the experience a great one! He made communication easy and was very knowledgeable. He answered all of our questions and walked us through the entire process. We had a lot of questions as first...

Reply from Nathanael Jones

May 3rd, 2025 03:06 PM

I'm thrilled to hear that your experience as first-time home buyers was a positive one. It was a pleasure to help guide you through the process and ensure all your questions were answered. I'm grateful for your kind words and your trust in...

Nathanael was always willing to hop on a call and answer our questions and concerns. He was very knowledgeable and was able to break things down in a way that was easy for us to understand. We made some errors in the process and he was great...

Nathanael was always willing to hop on a call and answer our questions and concerns. He was very knowledgeable and was able to break Things down in a way that was easy for us to understand. We made some errors in the process and he was great...

Nathanael is one of a kind. He shows such a high level of care and respect to everyone he works with and it felt like such a privilege to get to work with him in this professional setting. I have always recommended him to everyone I know buying...

Nathanael is truly such a pleasure to work with! I'm honored to have him in my friend circle and get to trust him with my home buying experience. He is knowledgeable, communicative, and so caring. Nathanael makes home buying feel like a team...

Reply from Nathanael Jones

April 12th, 2025 01:03 AM

I'm thrilled to hear about your positive experience with the home buying process, Kharis. It was a true honor to assist you and to have your trust. I'm glad we could work as a team to make sure everything went smoothly. Your kind words and...

Just like what the survey questions said: Nathanael was always very quick with response turnarounds, excellent communication, explained everything in a clear and concise manner, and just an overall excellent customer service experience.

Reply from Nathanael Jones

April 11th, 2025 03:55 PM

I'm thrilled to hear that you had an excellent customer service experience, Thomas. It was a pleasure assisting you, and I appreciate your kind words about my communication and responsiveness. Thank you for choosing Ruoff Mortgage.

Nathanael was incredible to work with. He was always available, willing to chat via video multiple times since we were far away and just made the entire process so much less stressful and utterly seamless.

Reply from Nathanael Jones

April 7th, 2025 09:19 PM

I'm delighted to hear that the process was seamless and less stressful for you. It was a pleasure assisting you, and I'm grateful for the opportunity to work with you, even from afar. Thank you for your kind words.

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About

Additional Licenses: NMLS# 1841663 | GA - 67741 | OH - MLO-OH.1841663. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

Conventional loans

FHA loans

USDA loans

VA loans

Down Payment Assistance

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