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Natalee Berry - Branch Manager | NMLS # 187097 in Plano, TX

Natalee Berry

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Branch Manager | NMLS # 187097

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Sat
closed
Sun
closed
Mon
9 AM to 5 PM(Open now)
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Overall Ratings
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5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • FTP
    R
    Rahil J
    Rowlett, TX
    Posted on June 15th, 2020 03:22 PM
    Service First took care of my refinance very quickly and the process was smooth.
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    I
    Ignacio G
    Wills Point, TX
    Posted on June 15th, 2020 01:53 PM
    Great communication. Processing of the loan was on time. We closed on time and the whole process was very enjoyable
  • FTP
    P
    Patrick G
    Rockwall, TX
    Posted on June 13th, 2020 01:53 AM
    Efficient, prompt response from Natalie and her team throughout our refinance process. Very professional.
  • FTP
    E
    Eric M
    Fort Worth, TX
    Posted on June 13th, 2020 01:48 AM
    The process is smooth and the communication flow is awesome.
  • FTP
    C
    Charity O
    Fort Worth, TX
    Posted on June 5th, 2020 06:02 AM
    The team made it very easy. They treated us with great care and made it feel like we were the only clients they had during our time in escrow. They were able to meet our date without any hiccups. Love the team!!!
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    Flora K
    Forney, TX
    Posted on June 4th, 2020 12:09 AM
    The team kept us informed despite many challenges.
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    Maxwell O
    Fort Worth, TX
    Posted on June 2nd, 2020 12:23 AM
    Communication is key with us and Natalee and her team did a great job getting back to us quick and answering all of our questions. They also were able to meet our closing deadline. We loved our experience and would recommend them to all our...
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    Katie L
    Greenville, TX
    Posted on May 24th, 2020 01:59 AM
    We had a great experience with Natalee and everyone at Service First! They were all so kind and prompt. They made buying our first home a fairly quick and easy process!
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    Nikita S
    Waxahachie, TX
    Posted on May 19th, 2020 07:59 PM
    I loved the step by step information given, this was our very first home and if there was something we didn’t understand, y’all always took the time to answer every question more than once lol. Thank you for taking your time with us and also...
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    R
    Rodolfo C
    Arlington, TX
    Posted on May 18th, 2020 10:49 PM
    Natalie and Service first were able to make our experience as positive and smooth as possible. They would answer our questions at any time even during this trying time in our history. We’ll gladly use them again.
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    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
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    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 187097
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”