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Natalee Berry - Branch Manager | NMLS # 187097 in Plano, TX

Natalee Berry

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Branch Manager | NMLS # 187097

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At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Add... Show More
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Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Overall Ratings
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5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%
Reviews from Web
  • FTP
    J
    Josefina C
    Mesquite, TX
    Posted on June 29th, 2020 11:05 PM
    Great!!! Everything was an easy transition of the whole loan process. Natalie and the rest of the staff are very accommodating and they easily respond all my questions in a timely manner.
  • FTP
    B
    Brady H
    Heath, TX
    Posted on June 29th, 2020 10:53 PM
    Natalee and her team were amazing!!! The process went super smooth even though we were a more difficult loan because of owning a small business. I loved the fact that I was consistently updated with emails from her team letting us know what...
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  • FTP
    J
    John S
    Rowlett, TX
    Posted on June 28th, 2020 11:13 AM
    All the people that help with the refi
  • FTP
    L
    Leonard L
    Rockwall, TX
    Posted on June 26th, 2020 01:31 PM
    All involved
  • FTP
    M
    Michael A
    Rockwall, TX
    Posted on June 26th, 2020 12:07 AM
    Natalee Davenport's leadership, attentiveness and work ethics was the primary reason I selected Service First Mortgage. I was very close to selecting another mortgage company prior to reaching out to her and based on the above earned my business....
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  • FTP
    J
    John R
    Mansfield, TX
    Posted on June 25th, 2020 08:58 AM
    At the beginning of the transaction when we inquired about refinancing our mortgage, Natalee gave us a good impression. We’re always up to date with the status of our loan. Apparently we did not reach the target date for our closing. But still...
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  • FTP
    C
    Charles S
    Andrews, TX
    Posted on June 23rd, 2020 11:11 PM
    Great company and awesome people. I will refer friends and family
  • FTP
    M
    Marcus J
    Royse City, TX
    Posted on June 23rd, 2020 12:29 PM
    The stress was taken out of the whole process. There wasn't a question that was answered. She was ready and willing to help any way she could.
  • FTP
    S
    Sarah J
    Royse City, TX
    Posted on June 20th, 2020 12:35 AM
    Thank you for making such a stressful situation seem so easy.
  • FTP
    M
    Milija M
    Frisco, TX
    Posted on June 19th, 2020 06:27 AM
    Low level of error between the initial estimate and the final closing document (CD), fast response, professionalism, creativity to resolve difficult issues.
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    About
    At SFMC Home Lending, extraordinary customer service is our number one priority. As a full-service mortgage company approved with Fannie Mae, Ginnie Mae, HUD, and VA, we are fully equipped to underwrite and close all our loans in house. Additionally, we have the ability to broker loans that may not fit our criteria to outside lenders, giving us more flexibility in getting loans approved and closed. Established in 1997 and headquartered in Plano, Texas, SFMC Home Lending strives to live up to our name by providing a full range of mortgage financing services with employees who always put the customer first.
    Products & Services
    Mortgage Loan Officer
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    Year Started

    1997

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS 187097
    Disclaimer
    Licensed as SFMC, LP; SFMC Home Lending; SFMC, Limited Partnership Sec. 157.007. Disclosure Statement. A mortgage banker shall include the following notice to a residential mortgage loan applicant with an application for a residential mortgage loan: complaints regarding mortgage bankers should be sent to the Texas Department of Savings and Mortgage Lending, 2601 N. Lamar, Suite 201, Austin, TX 78705. A Toll-Free Consumer Hotline is available at 1-877-276-5550. Figure: 7 TAC 81.200(c) “CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE OBTAINED FROM THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT’S WEBSITE AT WWW.SML.TEXAS.GOV.”