Top 5%
Monica Jones at CrossCountry Mortgage
Branch Manager / Executive Loan Advisor | NMLS #29...
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Benicia, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consideri... Show More
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Reviews from Web
Monica and her team were outstanding throughout the entire process. Monica was so patient with educating us on options and was always available when we had questions. The team is so knowledgeable and was always looking at our best interest....
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Apprecaited the responsiveness and opprtunity to discuss when necessary.
Reply from Monica Jones
February 4th, 2025 09:37 PM
Rick, thanks so much for the kind words! I really appreciate you taking the time to share your experience. It was a pleasure working with you, and I'm so glad I could be there to answer your questions and discuss the process. I always strive...
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Your team made this experience so easy and smooth for me. I have been so nervous about buuying my first home because of all the unknowns and what ifs. Team Jones took all the fears away and walked me through step by step. They have excellent...
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Reply from Monica Jones
February 4th, 2025 05:22 PM
Wow, Benjamin, this review truly made my day! Hearing that my team and I were able to alleviate your stress and make your first home buying experience smooth and easy is exactly what we strive for. We understand how daunting the process can...
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Team Jones is so thoroug, available to answer all our questions always and experts in what they do! The whole team is kind, patient, and a joy to work with!
Reply from Monica Jones at CrossCountry Mortga...
January 23rd, 2025 04:31 PM
Hi Ariana, I'm thrilled to hear that you had a positive experience with our team! It was a joy to work with you as well and I'm glad we could help answer all your questions. We always strive to provide thorough and expert service to our clients....
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Monica and her team were super responsive and diligent. Everything went smoothly and thanks to her team's efforts we hit all the closing deadlines without any problems. Thanks to everyone involved!
Reply from Monica Jones at CrossCountry Mortga...
January 14th, 2025 07:40 PM
Thank you so much for the positive feedback, Eric! I'm ecstatic to hear about your smooth experience with us at CrossCountry Mortgage. Your satisfaction is our top priority and it's wonderful to know we were able to meet all the closing deadlines....
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I don't think you could have. I had a much harder time with the underwriter than I feel was appropriate given my credit score, income and assets. Having to "explain" why I made less money in 2023 than 2022 when in actual fact I made more was...
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Reply from Monica Jones
December 25th, 2024 03:12 AM
Thank you for taking the time to share your review, Christopher. It's appreciated to hear your honest feedback and I understand your concerns. The mortgage process can be meticulous, given all the variables and checks involved. I'm sorry if...
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Monica and her team were great throughout the whole process. She is very good at educating us about the market, process, and what to expect .
Reply from Monica Jones
December 7th, 2024 05:39 PM
I'm thrilled to hear that you had such a positive experience with our team, Brandon! It's important to us to educate our clients and keep them informed throughout the entire process. Your feedback means a lot to us, and it's wonderful to know...
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I really feel like the service and fast closing time and conditions provided Team Jones is the primary reason we got our offer accepted. That and waiving all contingencies. They are on top of their game and know how to make sure the process...
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Reply from Monica Jones
November 16th, 2024 03:41 AM
Thank you so much for your feedback, Michael. I'm thrilled to hear that you found our service and fast closing time beneficial. Here at CrossCountry Mortgage, LLC, we strive to provide efficient and effective service to meet our client's needs....
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I really feel like the service and fast closing time and conditions provided by Team Jones is the primary reason we got our offer accepted. That and waiving all contingencies. They are on top of their game and know how to make sure the process...
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Team Jones taught me so many things about the home buying process and kept me updated and informed along the way. They were always willing to answer any questions I had and were very friendly and professional!
Reply from Monica Jones
November 11th, 2024 08:17 PM
Thank you so much for your feedback, Nicole! I'm thrilled to hear you felt supported and informed throughout your home buying journey with Team Jones at CrossCountry Mortgage, LLC. We aim to make this process as smooth as possible and we're...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Benicia, CA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #290779 | Branch NMLS #1754567
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 290779
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095