Guild Mortgage - Monica Ao
Senior Loan Officer | NMLS# 429598
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
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8 AM to 5 PM
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8 AM to 5 PM
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Reviews from Web
Monica went beyond all expectations and is a magicia!
Reply from Guild Mortgage - Monica Ao
April 1st, 2026 11:10 PM
Stoneleigh, thank you so much! I’m really glad to hear I exceeded your expectations. I always aim to make this process as smooth and positive as possible, so your feedback truly means a lot. I appreciate you choosing to work with me and Guild...
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Great mortgage rate, and everything got done with smooth efficiency.
Reply from Monica Ao
December 30th, 2025 03:54 PM
I'm pleased to know you were satisfied with your mortgage rate and found the process efficient. Making the journey as smooth as possible is always my goal. Thank you for taking the time to share your experience, Andrew.
Monica was very responsive and helped us at every corner throughout our process
Reply from Guild Mortgage - Monica Ao
October 28th, 2025 06:42 PM
Thank you, Jamie! It was my pleasure to work with you and Tarah. Thank you for trusting me as your loan officer and to be part of your home buying process. I am so happy that you're in your new home. Please do not hesitate to reach out if you...
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Monica is wonderful! The entire process, which everyone had told me was difficult, was made very easy!
Reply from Owner
October 28th, 2025 06:43 PM
It's gratifying to know that the process felt easy for you, especially given its reputation for being challenging. I'm pleased that I could assist in making your experience a smooth one. Thank you for sharing your thoughts!
Monica made the entire process as easy as possible and answered all of my questions.
Reply from Monica Ao
September 10th, 2025 01:32 PM
I'm glad to hear that the process went smoothly for you and that your questions were answered to your satisfaction. It's important to me to make the mortgage experience as straightforward as possible. Thank you for your feedback, Nathan.
Guild did nothing wrong and Monica was amazing! The seller's lender caused all the delays.
Reply from Guild Mortgage - Monica Ao
August 28th, 2025 02:16 PM
I'm really glad you had a positive experience working with me at Guild Mortgage, Colin. It's great to hear that things went smoothly on our end, and I appreciate your understanding regarding the situation with the seller's lender. Thank you...
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Monica was very quick in response and would give us constant updates
Reply from Guild Mortgage - Monica Ao
August 28th, 2025 02:15 PM
Congrats on your new home! Thank you, Mae, for your feedback. I'm glad to hear that my quick responses and constant updates kept you informed throughout the process. It’s important to me that my clients feel connected and up-to-date during...
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Monica's customer servic and professionalism is exceptional.
Reply from Monica Ao
July 2nd, 2025 12:54 PM
Thank you, Carol, for your wonderful feedback. I'm thrilled to hear that you found my customer service and professionalism exceptional. It was a pleasure working with you at Guild Mortgage.
Guild Mortgage - Monica Ao has received a review with 5 star rating from David E
Reply from Owner
December 4th, 2025 10:21 PM
Thank you for the great review! I hope you're doing well.
Monica was very good at explaining the complex parts of the mortgage process to a first timer. Monica also answered my questions, no matter how silly, with knowledge and respect.
Reply from Monica Ao
July 1st, 2025 02:55 AM
I'm thrilled to hear that you found my explanations helpful and that I could address your questions effectively. Assisting first-time homebuyers is a priority, and I'm glad to have been part of your mortgage journey with Guild Mortgage. Thank...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
Manufactured Homes
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Disclaimer
I am authorized to do business in the states of Oregon and Washington. OR ML-176; NMLS ID: 429598; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.