Michelle Self
Sr Mortgage Lender
Hi, I’m Michelle Self, a Mortgage Lender with First Federal Bank in Overland Park, Kansas. With more than 20 years of experience, I’ve helped countless clients purchase and refinance their homes by taking the time to understand their goals ... Show More
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Reviews from Web
Good experience. Michelle was very responsive and made the process easy
Reply from Michelle Self
September 12th, 2026 12:23 AM
I'm thrilled to hear that you had a good experience, Roberto! Being responsive and making the process easy for you was my top priority. It's great to know that I was able to meet your expectations. Thanks for choosing First Federal Bank and...
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Michelle was wonderful for Joanna and I, I always felt like she was available and helpful in our home buying process. Even in some the late hours she was immensley helpful in fighting to get us the best deal we could and I've already referred...
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Reply from Michelle Self
September 12th, 2026 12:23 AM
Thank you so much for your kind words and the 5-star rating, Albert. I'm really glad to have been able to assist you and Joanna throughout your home buying journey. Your satisfaction is my top priority, so to know that you felt supported even...
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Took long to respond to emails. floated interest rate and it rose from 5.15% to 6% with no notification from Michelle Self. closing was delayed because of paperwork the bank had not finished. would never do business with this bank again. Refinancing...
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Reply from Michael Zerr
November 5th, 2024 05:21 PM
We're truly sorry to hear about your experience Waldy. It's disheartening to learn that our service fell short of your expectations. We understand your concerns about the increase in the interest rate and the delayed closing due to unfinished...
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Michelle worked very hard on a short time frame to meet the closing date. Everything was completed with no issues. Very professional and attentive job. I will recommend to others. Thank you! Satisfied customer.
Reply from Michelle Self
September 12th, 2026 12:23 AM
Thanks so much for your kind words, Travis. I'm thrilled to hear that you're satisfied with the service you received, as meeting your expectations is my top priority. I'm glad I could contribute to making your experience a positive one. Feel...
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Got the loan closed on time and the fees and rate were good. There was a little back-and-forth between the processor about the documents, but that’s very standard based on my experience with getting loans done from start to finish. Michelle...
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Reply from Michelle Self
September 12th, 2026 12:23 AM
Hi Richard, I'm thrilled to hear about your positive experience with your loan process at First Federal Bank. It's always my goal to provide excellent service and I'm glad we could meet your expectations. I understand the documentation process...
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Underwriter unnecessary delays were frustrating. Including paperwork request at the last minute that were already provided. I was previously approved with Approol Mortgage LLC for $500,000> I only went to you shopping for lower rates and stayed...
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Reply from Michelle Self
September 12th, 2026 12:23 AM
I'm extremely appreciative of your feedback, Enrique. I understand that there were some delays and hiccups along the way, and I apologize for any inconvenience that may have caused. I strive to provide efficient, professional service, and I'm...
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Michelle is simply fantastic to work with! She's a great communicator, very personable and able to answer all my questions. The process with First Federal was easy to follow due to the customer portal but working with Michelle really made it...
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Reply from Michelle Self
September 12th, 2026 12:23 AM
I'm thrilled to hear that your experience at First Federal Bank was a stellar one, Sherry! It's wonderful to know that you found the communication to be great and that your questions were answered effectively. I do my best to make the process...
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Michelle was always upfront with information and easy to get a hold of.
Reply from Michelle Self
September 12th, 2026 12:23 AM
I'm thrilled to hear that you had a positive experience, Brandon. Making sure I was available and transparent was my priority during our interaction. I appreciate your kind words and the 5-star rating you gave me and First Federal Bank. I hope...
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Michelle was very personable and honest in all of our discussions. The VA loan was a challenge and we ended up busting the closing date. In the end everything worked out.
Reply from Michelle Self
September 12th, 2026 12:23 AM
I'm thrilled to hear your feedback, Dale. It's always my aim to provide a personable and honest service, and I'm glad that came across in our interactions. The VA loan process can indeed be challenging and I appreciate your patience when we...
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Michelle made the process easy from start to finish and always made me feel that she was looking out for my interests. Nicely done!
Reply from Michelle Self
September 12th, 2026 12:23 AM
I'm so pleased to hear that you found our process to be smooth and beneficial, Nate. It was truly a pleasure assisting you and looking out for your interests. Your satisfaction is our top priority at First Federal Bank. Thank you for the 5-star...
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About
Hi, I’m Michelle Self, a Mortgage Lender with First Federal Bank in Overland Park, Kansas. With more than 20 years of experience, I’ve helped countless clients purchase and refinance their homes by taking the time to understand their goals and tailor the right loan solution. Even if you’re unsure of what you need, I’ll ask the right questions to help clarify your options and guide you toward the best fit. I specialize in VA, Conventional, and FHA loans and am always happy to answer questions about refinancing or pre-qualifying for a new home. Outside of work, I enjoy spending time outdoors—especially near the water—and cheering on the Kansas City Chiefs and Royals.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
FHA Purchases
Conventional Refinances
Conventional Purchases
VA Refinances
VA Purchases
FHA Refinances
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Positions
- First Federal Bank Mortgage Lenders - Senior Mortgage LenderAug 14th, 2019 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2000
Time Zone
Central Standard Time (CST)
Licenses
- NMLS #415097
Hobbies
- I love watching any live music!
- If the weather is nice you will find me outdoors!
- I also enjoy spending time with my family & I am looking forward to the arrival of my first Grandson
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