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Michelle Self - Sr Mortgage Lender in Overland Park, KS

Michelle Self

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Sr Mortgage Lender

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Hi, I’m Michelle Self, a Mortgage Lender with First Federal Bank in Overland Park, Kansas. With more than 20 years of experience, I’ve helped countless clients purchase and refinance their homes by taking the time to understand their goals ... Show More
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Overall Ratings
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5 Star
91%
4 Star
4%
3 Star
1%
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1 Star
3%
Reviews from Web
  • Encompass
    B
    Brian K S
    Tioga, TX
    Posted on May 12th, 2023 03:00 PM
    She was very knowledgeable and very helpful through the process
    Reply from Michelle Self
    September 12th, 2026 12:23 AM
    Thank you so much for your kind words, Brian. I'm thrilled to hear you had a positive experience. At First Federal Bank, we strive to provide our clients with knowledgeable and helpful service, and your feedback affirms the hard work we put...
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    D
    David D
    Tampa, FL
    Posted on May 9th, 2023 01:21 PM
    responsive / pleasant / knowledgeable
    Reply from Michelle Self
    September 12th, 2026 12:23 AM
    Thank you very much for your positive feedback, David. I am thrilled to hear that you found me to be responsive, pleasant, and knowledgeable. It's always my goal to provide the best service possible. Should you have any future banking needs...
    read more
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    W
    Warren R K
    Marble Falls, TX
    Posted on May 2nd, 2023 10:48 PM
    Dry accessible and guided us through every processing step. Great personality and straight answers. Michelle deserves a big bonus!
    Reply from Michelle Self
    September 12th, 2026 12:23 AM
    I'm truly humbled by your review, Warren. I'm thrilled to hear that you found the process easy and appreciated my straightforward approach. Your satisfaction is my top priority here at First Federal Bank, and your words of appreciation mean...
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  • Encompass
    J
    Jeremey P K
    Washington, DC
    Posted on April 18th, 2023 11:36 AM
    Michelle!!! This is my third time working with Michelle and I just can’t do it without her. Her guidance, support, (therapy lol), honesty, candidness… She really makes me feel like I am working with a friend and someone who is truly invested...
    read more
    Reply from Michelle Self
    September 12th, 2026 12:23 AM
    I'm absolutely touched and overwhelmed by your kind words, Jeremey. It has always been a pleasure working with you too and I'm glad to have been able to help you through what turned out to be a challenging process. Your trust and confidence...
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    J
    Jordan G
    Lees Summit, MO
    Posted on April 17th, 2023 05:59 PM
    Michelle made it all possible! She went the extra mile to ensure we were taken care of and we are forever grateful for that!
    Reply from Michelle Self
    September 12th, 2026 12:23 AM
    I am sincerely grateful for your kind words and high rating, Jordan. It was my pleasure to assist you in your banking needs at First Federal Bank. Knowing that you appreciated my efforts and feel well taken care of truly means a lot to me....
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    Natalie G
    Lees Summit, MO
    Posted on April 15th, 2023 03:09 PM
    Michelle worked diligently to help us get our loan.
    Reply from Michelle Self
    September 12th, 2026 12:23 AM
    I'm so glad to hear that you had a great experience, Talie! Your feedback is truly appreciated. It was a pleasure to assist you with your loan at First Federal Bank. I always strive to provide diligent and dedicated service to all my clients,...
    read more
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    Peter R L
    Brush Prairie, WA
    Posted on April 6th, 2023 01:22 AM
    Refrain from responding to emails in a rude and dismissive manner, clear and more frequent updates, admitting to mistakes, and better support from her surrogate would have all made this a less stressful and confrontational process. I appreciated...
    read more
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    Lori P L
    Brush Prairie, WA
    Posted on April 5th, 2023 01:32 PM
    Better communication and explanation. Possibly more explanation as to the process BNC goes through and timelines. Explaining documents will be provided that have information that is not accurate, but you will be expected to sign it, why?
  • Encompass
    K
    Kimberly C
    Anna, TX
    Posted on March 29th, 2023 01:23 PM
    Michelle was awesome and provided wonderful service Thank you Michelle
    Reply from Michelle Self
    September 12th, 2026 12:23 AM
    I'm thrilled to hear that you had such a positive experience with me at First Federal Bank. It was my pleasure to assist you and I'm glad I could make banking a bit easier for you. Your kind words and high rating are truly appreciated, Kimberly....
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  • Encompass
    M
    Matthew N
    Bloomfield, NJ
    Posted on March 27th, 2023 03:09 PM
    Michelle was excellent throughout the entire process; extremely efficient, responsive, and professional. She exceeded our expectations and we feel fortunate to have had her as our loan officer
    Reply from Michelle Self
    September 12th, 2026 12:23 AM
    I am sincerely thankful for your kind words and the excellent rating, Matthew. It was a pleasure to assist you throughout the entire process. I am always ready to help with your banking needs at First Federal Bank. Your satisfaction is my top...
    read more
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    About
    Hi, I’m Michelle Self, a Mortgage Lender with First Federal Bank in Overland Park, Kansas. With more than 20 years of experience, I’ve helped countless clients purchase and refinance their homes by taking the time to understand their goals and tailor the right loan solution. Even if you’re unsure of what you need, I’ll ask the right questions to help clarify your options and guide you toward the best fit. I specialize in VA, Conventional, and FHA loans and am always happy to answer questions about refinancing or pre-qualifying for a new home. Outside of work, I enjoy spending time outdoors—especially near the water—and cheering on the Kansas City Chiefs and Royals.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Mortgage Refinance
    Fixed Rate Mortgages
    Adjustable Rate Mortgages
    USDA Loans
    Qualified Mortgage Pre-Approvals
    Cash-Out Refinances
    Specialities
    FHA Purchases
    Conventional Refinances
    Conventional Purchases
    VA Refinances
    VA Purchases
    FHA Refinances
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    Positions
    • First Federal Bank Mortgage Lenders - Senior Mortgage Lender
      Aug 14th, 2019 - Current
    Addresses and Serving Areas

    Year Started

    2000

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS #415097
    Hobbies
    • I love watching any live music!
    • If the weather is nice you will find me outdoors!
    • I also enjoy spending time with my family & I am looking forward to the arrival of my first Grandson
    • View All