Michelle Napier at CrossCountry Mortgage
Loan Officer | NMLS #995143
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Martinsburg, WV. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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You and your great team!
Reply from Michelle Napier at CrossCountry Mor...
December 20th, 2024 04:19 PM
Thank you, Bruce! I'm so glad we were able to provide you with the excellent customer service experience you deserved! I'll be sure to pass along your kind words to the team.
She was always available when I needed her. She kept us all up to date at all times and was on top of her game! I would strongly recommend her to anyone. Thank you again for all your help!
Reply from Michelle Napier at CrossCountry Mor...
December 20th, 2024 04:19 PM
Thank you so much for your kind words, Brian! It was a pleasure working with you. I'm grateful for your 5-star review and I look forward to working with you again in the future!
Lack of communication was a big issues during the process. Emails would be sent with documents and no explanation or information about the documents. Was not updated or informed of the processes unless I specifically called and made it a point...
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Michelle did a great job throughout the process. She did her work diligently throughout the process. She was communicative and responsive.
Reply from Michelle Napier at CrossCountry Mor...
December 20th, 2024 04:19 PM
Thank you so much for taking the time to leave this review, Susan! I'm glad that I was able to help you during the process and I'm delighted to hear that you were satisfied with my work. It was a pleasure working with you and I'm so glad you...
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Thank you so very much for all of your help in securing our loan for our very first home. You were organized & thorough & professional, as well as kind which made all of the difference in our interactions with you. Thank you for your patience....
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Michelle was very responsive to my Client and got us to closing on time with no issues.
I came to Michelle looking for a loan for my first home and she helped me in every way possible, being that I know nothing about buying a home. She would answer and help with any question or any problem that I had and got me through the whole...
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Michelle, in addition to our realtor, was by far the most helpful and knowledgeable guide through this whole process, even to the point of explaining steps that were outside of her regular duties. Kind, friendly, HAPPY, patient, and very thorough!...
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Michelle, is very knowledgeable, extremely quick in replies correspondence, great at explaining and answering all of our questions in layman's terms. We would without hesitation refer anyone to work with Michelle at CBM.
Reply from Michelle Napier at CrossCountry Mor...
December 20th, 2024 04:19 PM
Thank you so much Lee! It was a pleasure working with you and Jennifer again and Congratulations on your beautiful new home!!
Great working partner!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Martinsburg, WV. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #995143 | Branch NMLS #2686382
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- 995143
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095