New American Funding - Michelle Mott

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New American Funding - Champaign, IL

4.9

(255)

Parkland

Mortgage

Mortgage Loan Officer

Parkland

Contact Info

(309) 826-0189

Champaign, IL

https://www.newamericanfunding.com/mortgage-loans/MichelleMott

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4.9

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Michell was consistently attentive and agile. She took the time to explain everything and was always available, which made the process easy and less stressful. We felt incredibly well-supported and at ease. Overall, it was a fantastic experience....

Reply from Michelle Mott

September 7th, 2024 10:07 PM

Thank you for your kind words Maria! It was my pleasure to assist you in this process. I appreciate you and hope you are enjoying your new home! Michelle

Michell is consistently attentive and prompt. We feel exceptionally well-guided and at ease. It's been a wonderful experience throughout the entire process.

Reply from Michelle Mott

May 14th, 2024 02:43 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Just stayed involved through it all and made it easier on us

Reply from Michelle Mott

April 27th, 2024 06:26 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Michelle was easily accessible and helped answer all our questions, even while on vacation! She made us feel at ease with the loan process and we never felt like we weren't being taken care of. Highly recommend!

Reply from Michelle Mott

April 27th, 2024 02:12 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

I felt that the communication between staff was an issue. I had to send the same documents to different people multiple times. It just seemed like things weren’t being shared between staff and it was just a lot to keep finding different documents...

Reply from Michelle Mott

April 26th, 2024 03:17 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Personal, responsive, caring, professional. I will be utilizing Michelle services again soon, thanks.

Reply from Michelle Mott

April 23rd, 2024 03:32 AM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Michelle made the process of buying my new home a breeze. She was very professional and would answer any questions I may have had during the process. Not only would she answer the questions but she would explain in detail what exactly everything...

Reply from Michelle Mott

April 22nd, 2024 03:11 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Michelle’s high level of professionalism, communication and & knowledge are unmatched!

Reply from Michelle Mott

October 30th, 2024 04:22 PM

Thank you, Kelly! It's always a pleasure working with you!

We hardly were able to speak to Michelle throughout the entire process. Instead we dealt with her coworkers/ assistants who did a poor job as well. We wererepeatedly asked to send over documentation/ personal information even though it was...

Reply from Michelle Mott

April 4th, 2024 01:58 AM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Michelle is very friendly and was available to answer any questions we had during the process! She explained things to us if we needed more clarification and really went above and beyond!

Reply from Michelle Mott

March 22nd, 2024 02:43 PM

Thank you Wesley for the kind words! I appreciate it! I hope you are loving your new home. I am so happy for you and your family. Michelle

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

Purchase

Refinance

Conventional Loan

VA Loan