Lux Lending Group
Loan Originator | NMLS# 210614
Michele Lux has been serving Northeast Ohio by providing unmatched customer service in the Mortgage Lending industry since 1991. Michele’s clients trust her with their largest financial expenditure because she is customer service oriented a... Show More
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Reviews from Web
Prompt and responsive; i appreciate you and your whole team!
Reply from Lux Lending Group
December 18th, 2025 03:14 PM
It's great to hear your appreciation for my responsiveness and the team's efforts. It's important to me that the process feels smooth and supportive. Thank you for your kind feedback, Taylor. If you have any further needs or questions, feel...
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Michelle is very professional and works as hard as any person I have been around recently
Reply from Lux Lending Group
December 18th, 2025 03:13 PM
It's great to hear that you found my professionalism and work ethic impressive. Thank you for your kind words, Frank. I'm glad I could meet your expectations during this process.
Promptness with questions and knowledge about the process
Reply from Lux Lending Group
December 18th, 2025 03:13 PM
I appreciate your recognition of my promptness and understanding of the process. It's important to me that I address any questions quickly and provide clear information to support you through your home purchase. Thank you for your feedback.
Michele is always wonderful! She has extensive knowledge of everything needed in each transaction and is very easy to communicate with and get a hold of at any moment! Thank you for a wonderful service as always!
Reply from Lux Lending Group
December 18th, 2025 03:13 PM
It's great to hear that you found my expertise and communication helpful during your transaction. I appreciate your kind words and am glad I could assist you effectively. Thank you for taking the time to share your experience.
Michele went above and beyond to accommodate my scedule (on a Sunday afternoon) which I truly appreciated! She was very friendly, helpful and overall did a great job!
Reply from Lux Lending Group
December 18th, 2025 03:12 PM
I really appreciate your kind words, Lori. I'm glad I could accommodate your schedule and that you felt supported throughout the process. It was my pleasure to assist you, and I'm grateful to have been a part of your home buying journey.
I genuinely could not have asked for a better person to work with especially for my first time buying a home. Michelle was so patient and understanding with me as I navigated the process and made it as painless as possible every step of the...
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Reply from Lux Lending Group
December 18th, 2025 03:12 PM
Thank you so much for your kind words. It was fulfilling to assist you through your first home purchase. I'm glad to know that my approach helped make the process smooth and manageable for you. Your satisfaction is always my priority, and it's...
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Michele made it a wonderful experience!
Reply from Lux Lending Group
December 18th, 2025 03:09 PM
I greatly appreciate your feedback, Susan. It's always my goal to ensure the home buying process is enjoyable and smooth for my clients. Thank you for taking the time to share your experience with Howard Hanna Mortgage Services.
Communication was superb. Michele kept me informed every step of the way. My Client had talked to another Lender prior to Michele. Once she talked to Michele, she told me she was glad she had talked to Michele. She said Michele was very knowledgeable...
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Reply from Lux Lending Group
December 18th, 2025 03:09 PM
I'm grateful for your feedback, Helen. It's rewarding to know that my communication and knowledge made a positive impact during the transaction. I'm glad I could assist your client and address all their concerns effectively. Thank you for trusting...
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As always, the transaction went quickly and smoothly.
Reply from Lux Lending Group
December 18th, 2025 03:08 PM
It's great to hear that the transaction went smoothly and efficiently for you. Ensuring a hassle-free experience is a priority for me, and I'm glad that I could support you in this process. Thank you for your trust, and I hope to assist you...
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Michele and staff made sure all aspects were on point and moved along the process.
Reply from Lux Lending Group
December 18th, 2025 03:08 PM
I'm glad to hear that everything went smoothly with your home purchase. Ensuring all aspects are managed effectively is always my goal, and it's great to know you felt supported throughout the process. Thank you for sharing your experience.
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About
Michele Lux has been serving Northeast Ohio by providing unmatched customer service in the Mortgage Lending industry since 1991. Michele’s clients trust her with their largest financial expenditure because she is customer service oriented and has knowledge and expertise that can help her clients structure the best mortgage to achieve their financial goals. Michele is consistently ranked in the top 1% of Mortgage Loan Originators in the State of Ohio. Michele is a graduate of Cuyahoga Valley Christian Academy and of Kent State University. Michele is also an active board member on a local nonprofit and enjoys paying it forward to her community through her volunteer efforts.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Specialities
Mortgage Loans
Competitive Mortgage Products
Mortgage
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Memberships
- NMLS Member
- Mortgage Bankers Association
- OMBA (Ohio Mortgage Bankers Association)
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1991
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 210614
Awards
Top Producer in Vo...
Top Producer in Un...
Achievements
- #1 Units in HHMS 2025
- #1 Volume in HHMS 2025
- #1 Units in HHMS 2024
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Hobbies
- Spending time with friends and family
- Nature Walks
- Closing Loans
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Disclaimer
NMLS# 101561. Terms and conditions apply. Offer of credit is subject to credit approval. Contact Howard Hanna Mortgage Services for mortgage products and eligibility. For full licensing information, visit www.nmlsconsumeraccess.org.