

Michael Smalley at CrossCountry Mortgage
Regional Vice President | NMLS #289846

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winter Park, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Reviews from Web
Very helpful in filling out the application. The process was very fast.
Always willing to help with questions!
Reply from Michael Smalley
November 14th, 2025 09:45 PM
I’m pleased to know that you found the application process swift and that my assistance was beneficial. Being available to help with questions is something I always strive for. If there's anything else you need or any further questions arise,...
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The fact that the team gets it done! We closed in 2 weeks!
Reply from Michael Smalley
November 12th, 2025 01:36 PM
It was great working with you. Thanks again for putting your trust in us.
I truly appreciate the teams for having such an amazing leadership skills and excellent culture. The home buying process went smoothly and overall was a great experience. Each step was handled professionally, communication was clear, and everything...
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Reply from Michael Smalley
October 13th, 2025 12:45 PM
I'm glad to know that your home buying experience was smooth and satisfying. Your trust and recommendation mean a great deal to me, and I'm grateful for the opportunity to assist you. It's wonderful to hear that you appreciate both the team...
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Repeat customer
Reply from Michael Smalley
October 10th, 2025 08:06 PM
Cameron, I greatly appreciate your continued trust and support. Working with repeat clients is always a meaningful affirmation of the services I strive to provide. Thank you for choosing me and CrossCountry Mortgage, LLC once again. If there's...
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Mike contacted me several years ago through my real estate agent. At first he was attentive and answering all my questions. We never moved forward at that point. A year later I was putting an offer on our house and dealing with a big bank and...
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Reply from Michael Smalley
August 6th, 2025 03:52 PM
Douglas, I genuinely regret to hear about the difficult experience you had during your home-buying process. It’s clear that the breakdown in communication and subsequent challenges were frustrating, and I understand how important it is for...
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The process was very smooth and Mike made sure to take care of us. It was very important for us to be treated this way as he guided us the best way possible to buy oir first home in the US. we are Very grateful!
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Reply from Michael Smalley
July 13th, 2025 05:04 PM
I'm so pleased to hear that the process was smooth for you, Jaime. It was important to me to ensure you felt supported and informed, especially with such a significant milestone as buying your first home in the US. I'm grateful for the trust...
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Excellent communication and clear information
Reply from Michael Smalley
July 13th, 2025 04:46 PM
I'm glad to hear that you found the communication and information clear throughout the process, Jessie. It's important to me that you felt well-informed every step of the way. Thank you for sharing your experience with CrossCountry Mortgage,...
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I did not have a positive experience with Michael and his team. They issued a preapproval letter for a buyer interested in purchasing one of my listings. They waited until the day of closing to notify their buyer that they didn't qualify for...
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excellent services, great team, no waiting time on process loan doc's , It is an excellent company to work with.
Reply from Michael Smalley
June 19th, 2025 02:07 PM
I'm thrilled to hear that you had an excellent experience with our team and that the loan process was efficient for you. It was a pleasure working with you, and I appreciate your kind words about CrossCountry Mortgage, LLC.
Excellent communication both written and verbal. We understood what was needed throughout the process and the team was very thorough. The website was easy to use for submitting, reviewing and signing documents and a good reminder of anything...
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Reply from Michael Smalley at CrossCountry Mor...
May 8th, 2025 04:23 PM
I'm glad to hear that you had such a positive experience with the communication and process. It's great to know that the website was helpful for managing your documents and follow-ups. Thank you for your feedback, and it was a pleasure assisting...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winter Park, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #289846 | Branch NMLS #2667424
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- 289846
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095