Michael Smalley at CrossCountry Mortgage
Regional Vice President | NMLS #289846
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winter Park, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consi... Show More
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Reviews from Web
Perhaps it’s been bad luck, but things usually come difficult for me with problems that need to be overcome.My experience with getting our mortgage with Mike Smalley was a dream. He and his staff were helpful and my house purchase and mortgage...
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Reply from Owner
May 3rd, 2022 12:00 AM
Thank you for taking the time to write this review, Tom! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Mike and his team.
My wife and I are extremely happy with the services from Waterstone Mortage. If you're looking for a mortgage broker, I highly recommend Waterstone Mortgage. Waterstone mortgage went above and beyond to get our loan approved.
Reply from Owner
November 30th, 2021 12:00 AM
Thank you for taking the time to write this review, John! We are glad Waterstone Mortgage and Michael were able to provide a smooth loan process for you. We hope we have the chance to work with you again, should you have future homebuying or...
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Michael is courteous, professional, caring and dedicated. His services went above and beyond and his communication was exceptional. Sammy and I are filled with gratitude for everything. You are the best!
Reply from Michael Smalley at CrossCountry Mor...
September 16th, 2021 02:49 AM
Thank you for your kind recommendation, Keisha! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
Michael and his team were responsive and maintained great communication throughout the process. I appreciate all of the support and would certainly recommend Waterstone!
Reply from Owner
June 9th, 2021 12:00 AM
Thank you for taking the time to write this review, Jamie. Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Michael and his team.
If you're looking for a mortgage broker, I highly recommend Michael Smalley at Waterstone Mortgage. I've used Waterstone for my last two mortgages and they have made the process as clear and concise as possible. Communication concerning all...
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Reply from Owner
May 13th, 2021 12:00 AM
Thank you for taking the time to write this review, Joel! We are happy to hear your mortgage experience was a smooth and easy process, thanks to Michael. We look forward to working with you again, should you have future homebuying or refinancing...
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Mike is an excellent people person who will find the right combination to custom fit your situation, I enjoyed my experience.
Reply from Michael Smalley at CrossCountry Mor...
May 11th, 2021 04:59 AM
Thank you for your kind recommendation, Terry! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
My first time buying a home and the experience was amazing. The team never failed to be there for me and walked me through everything. A total amazing job.
Reply from Owner
March 29th, 2021 12:00 AM
Thank you for this 5-star review Rebecca! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
I have worked with Mike in the past and him and his team never fail to impress. Purchased a second home out of state and Mikes team was amazing. From pre-approval, to contract to acceptance and closing his team was there the whole way and we...
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Reply from Owner
January 28th, 2021 12:00 AM
Thank you for this wonderful review, Brian! We're glad your homebuying experience with Mike and Waterstone Mortgage went so smoothly. We pride ourselves on providing our repeat borrowers with exceptional service and it sounds like you received...
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I got to say this has got to be the best experience I’ve ever had with a mortgage company. I’ve purchase many homes in the past and Michael Smalley and staff at Waterstone were right on top of it they never missed a beat. After doing home loan...
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I love Waterstone Mortgage. They assisted me with both my original closing and my refinance. Both transactions were quick and efficient. Mike and his team are true professionals. I highly recommend their service. Thank you Waterstone Mortgage!...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Winter Park, FL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #289846 | Branch NMLS #2667424
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Year Started
2002
Time Zone
Eastern Standard Time (EST)
Licenses
- 289846
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095