Michael Raines at CrossCountry Mortgage
Originating Branch Manager | NMLS #184816
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Knoxville, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Michael was there at ANY time of the day for me when I had questions Reguarding my house or loan! VERY fast response and ALWAYS had an answer /input! He knows what he is doing and that made my experiance in buying a first home pleasant and...
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Reply from Michael Raines
November 14th, 2025 05:04 PM
Andrew, I'm pleased to see that your experience was positive. Being available to answer your questions and provide input was important to me, and I'm glad I could contribute to making your home buying journey smoother. Your recommendation means...
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Nothing about the process of obtaining this loan or closing on this house went smoothly.The issues started when CrossCountry did not do their basic due diligence with the initial pre-approval since a simple check would have been enough to see...
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Reply from Michael Raines
July 30th, 2025 07:13 PM
Robert, I'm genuinely sorry to hear about the difficulties you experienced during this process. Your review sheds light on several issues that are indeed concerning, and it’s clear that efficient communication and thorough due diligence could...
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This is my second Morgage with Mike ,and after my divorce he help put together the right Morgage, we chatted alot ofmy questions in the past few months, can't say enough big thanks to Mike and his team
Reply from Michael Raines
July 17th, 2025 01:21 PM
I'm truly grateful for your kind words, Jeffery. Navigating through significant life changes can be challenging, and I'm glad I could assist you in finding a mortgage that meets your needs. It was great to have those conversations with you...
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Mike was so kind and easy to work with. Always willing to answer all of our questions and helped us tremendously. He was willing to answer phone calls and texts any time of day and we appreciate all of his help.
Reply from Michael Raines
May 8th, 2025 01:31 PM
I'm delighted to hear that your experience was so positive. It was a pleasure assisting you, and I'm glad I could be available to answer your questions and help throughout the process. Thank you for your kind words.
Help was very professional and got back with us
Reply from Michael Raines
May 4th, 2025 12:57 PM
I'm pleased to hear that you found my assistance professional and responsive. It was a pleasure working with you at CrossCountry Mortgage, LLC. If you need any further assistance, please feel free to reach out.
I reviewed
Mike and his entire staff make getting a mortgage seamless and stress free. True professionals!
Reply from Michael Raines
April 6th, 2025 12:34 PM
I'm thrilled to hear that your mortgage process was seamless and stress-free. It was a pleasure assisting you, and I appreciate your kind words about our team's professionalism.
Mike and his entire staff make getting a mortgage stress free. True professionals!
Michael Raines was Very Helpful in getting us what we wanted and needed. He worked Very Hard and made the process as easy and smooth as he possibly could. I would definitly reccommend him to anyone that I know in the future.
Mike and his team got me and my little family where we needed to be in the process to buy our home. Mike answered all my questions in a timely fashion, him and his team kept me up to date, and all requests or instructions were clear. We appreciate...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Knoxville, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184816 | Branch NMLS #2255798
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Central Standard Time (CST)
Licenses
- 184816
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095