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Michael Raines at CrossCountry Mortgage - Originating Branch Manager | NMLS #184816 in Knoxville, TN
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Michael Raines at CrossCountry Mortgage

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Originating Branch Manager | NMLS #184816

4.95
(84)
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Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Knoxville, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside...... Show More
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Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Overall Ratings
4.95
(84)
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Reviews from Web
  • 5.0
    TotalExpert
    S
    Steven M
    White Pine, TN
    Posted on June 26th, 2026 08:36 PM
    Michael and his team are great to work with,
    Reply from Michael Raines
    July 3rd, 2026 08:37 PM
    Thank you, Steven. I'm happy to know that you found working with my team and me to be a positive experience. If you need any further assistance, feel free to reach out.
  • 5.0
    google
    J
    Janet N
    Posted on June 24th, 2026 04:03 PM
    Mike Raines has a friendly and caring attitude. Our clients were pleased with how efficient Mike was throughout the entire home buying process!
  • 5.0
    TotalExpert
    J
    Janet N
    Knoxville, TN
    Posted on June 24th, 2026 04:02 PM
    Mike has a pleasant and caring attitude that our clients appreciate . He is always available for questions and does a great job walking buyers through the entire home loan process!
    Reply from Michael Raines
    July 1st, 2026 04:03 PM
    Thank you, Janet, for highlighting my approach and availability. I'm glad to hear that the clients appreciate the care and guidance provided during the home loan process. If there's anything else I can do, please don't hesitate to ask.
  • 5.0
    google
    W
    Walter S
    Posted on June 24th, 2026 12:18 PM
    Michael Raines at CrossCountry Mortgage has received a review with 5 star rating from Walter S
  • 5.0
    TotalExpert
    K
    Kayla C
    Riceville, TN
    Posted on June 15th, 2026 12:47 PM
    Michael and his team were AMAZING! They were so efficient and made things happen quickly. They worked at all hours and would answer any questions at any time . Michael has so much knowledge about the entire process. It is truly the best experience...
    read more
    Reply from Michael Raines
    June 22nd, 2026 12:48 PM
    I'm pleased to hear that you had such a positive experience with my team and me, Kayla. Your kind words about our efficiency and dedication mean a lot. If you have any more questions or need further assistance, please feel free to reach out....
    read more
  • 5.0
    google
    L
    Lori Z
    Posted on June 6th, 2026 01:00 AM
    Constant communication. Very pleasant experience. Professional & knowledgeable through the entire process.
  • 5.0
    TotalExpert
    L
    Lori Z
    Sevierville, TN
    Posted on June 6th, 2026 01:00 AM
    Constant communication. Very pleasant experience. Professional & knowledgeable through the entire process.
    Reply from Michael Raines
    June 15th, 2026 02:08 PM
    Thank you for sharing your experience, Lori. I'm grateful to hear that the communication and professionalism met your expectations. If there's anything else I can assist you with, please let me know.
  • 5.0
    google
    T
    Tiffany T
    Posted on June 1st, 2026 04:09 PM
    Helped me out with my credit, answered every question, text, phone call, and email. The process was smooth. Excellent customer service.
  • 5.0
    TotalExpert
    T
    Tiffany T
    Knoxville, TN
    Posted on June 1st, 2026 04:07 PM
    The customer service was excellent. I had no idea what I was getting myseld into, however Michael Raines and his team were always there when I had a question including late into the evening.
    Reply from Michael Raines
    June 8th, 2026 04:08 PM
    I appreciate your kind words, Tiffany. It's great to know that the support provided by my team and I was helpful throughout the process. If you have any more questions or need further assistance, feel free to reach out.
  • 5.0
    TotalExpert
    D
    Daniel H
    Knoxville, TN
    Posted on May 5th, 2026 01:46 AM
    We got to the table
    Reply from Michael Raines
    May 12th, 2026 04:09 PM
    I'm glad to hear everything went smoothly, Daniel. If there’s anything else you need assistance with, feel free to reach out.
  • 10 of 84
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Knoxville, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184816 | Branch NMLS #2255798
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loan
    VA Loan
    Jumbo Loan
    Fixed Rate Mortgage
    Adjustable Rate Mortgage
    FHA Loan
    USDA Home Loan
    FHA 203k Limited Refinance
    View All
    631
    /850
    Search Rank Score
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    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 184816
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS