Experience.com
Michael Raines at CrossCountry Mortgage's Cover Image
Michael Raines at CrossCountry Mortgage - Originating Branch Manager | NMLS #184816 in Knoxville, TN

Michael Raines at CrossCountry Mortgage

ClaimedPro

Originating Branch Manager | NMLS #184816

4.94
(80)
Company Logo
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Knoxville, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner conside...... Show More
Company Logo
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
Overall Ratings
4.94
(80)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • 5.0
    TotalExpert
    K
    Kayla C
    Riceville, TN
    Posted on June 15th, 2026 12:47 PM
    Michael and his team were AMAZING! They were so efficient and made things happen quickly. They worked at all hours and would answer any questions at any time . Michael has so much knowledge about the entire process. It is truly the best experience...
    read more
  • 5.0
    google
    L
    Lori Z
    Posted on June 6th, 2026 01:00 AM
    Constant communication. Very pleasant experience. Professional & knowledgeable through the entire process.
  • 5.0
    TotalExpert
    L
    Lori Z
    Sevierville, TN
    Posted on June 6th, 2026 01:00 AM
    Constant communication. Very pleasant experience. Professional & knowledgeable through the entire process.
    Reply from Michael Raines
    June 15th, 2026 02:08 PM
    Thank you for sharing your experience, Lori. I'm grateful to hear that the communication and professionalism met your expectations. If there's anything else I can assist you with, please let me know.
  • 5.0
    google
    T
    Tiffany T
    Posted on June 1st, 2026 04:09 PM
    Helped me out with my credit, answered every question, text, phone call, and email. The process was smooth. Excellent customer service.
  • 5.0
    TotalExpert
    T
    Tiffany T
    Knoxville, TN
    Posted on June 1st, 2026 04:07 PM
    The customer service was excellent. I had no idea what I was getting myseld into, however Michael Raines and his team were always there when I had a question including late into the evening.
    Reply from Michael Raines
    June 8th, 2026 04:08 PM
    I appreciate your kind words, Tiffany. It's great to know that the support provided by my team and I was helpful throughout the process. If you have any more questions or need further assistance, feel free to reach out.
  • 5.0
    TotalExpert
    D
    Daniel H
    Knoxville, TN
    Posted on May 5th, 2026 01:46 AM
    We got to the table
    Reply from Michael Raines
    May 12th, 2026 04:09 PM
    I'm glad to hear everything went smoothly, Daniel. If there’s anything else you need assistance with, feel free to reach out.
  • 5.0
    TotalExpert
    D
    Delmarie R
    Knoxville, TN
    Posted on March 29th, 2026 09:12 PM
    Thanks Michael and all your team! You are a blessing from the Lord!!
    Reply from Michael Raines
    April 6th, 2026 02:15 PM
    I truly appreciate your kind words, Delmarie. It was my pleasure to assist you, and I'm grateful for the trust you placed in me and the team. If there's anything else you need, please don't hesitate to reach out. Take care!
  • 5.0
    google
    D
    Deda T
    Posted on March 28th, 2026 11:08 PM
    Michael was quick, honest, and beyond easy to work with. It was a true pleasure to work with him on this new construction home sale with D R Horton- Knoxville. Thank you for saving the day!!
  • 5.0
    TotalExpert
    D
    Deda T
    Knoxville, TN
    Posted on March 28th, 2026 11:07 PM
    Michael was quick, honest, and ethical. It was beyond a pleasure to work with him on this new construction home sale. Thank you for saving the day!!
    Reply from Michael Raines
    April 6th, 2026 01:01 PM
    I really appreciate the feedback and am looking forward to working with you again.
  • 5.0
    TotalExpert
    A
    Angel L
    Seymour, TN
    Posted on February 17th, 2026 02:24 PM
    Michael worked overtime to get this transaction closed. He is very passionate about his clients. Would totally reccomend Michael.
    Reply from Michael Raines
    February 24th, 2026 02:24 PM
    It was great working with you. Thanks again for putting your trust in us.
  • 10 of 80
    About
    Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Knoxville, TN. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #184816 | Branch NMLS #2255798
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Conventional Home Loan
    Specialities
    Conventional Loan
    VA Loan
    Jumbo Loan
    Fixed Rate Mortgage
    Adjustable Rate Mortgage
    FHA Loan
    USDA Home Loan
    FHA 203k Limited Refinance
    View All
    610
    /850
    Search Rank Score
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.

    Year Started

    2003

    Time Zone

    Central Standard Time (CST)
    Licenses
    • 184816
    Disclaimer
    Equal Housing Opportunity

    CrossCountry Mortgage, LLC
    2160 Superior Avenue, Cleveland, OH 44114

    NMLS3029 | MB.803095

    DISCLOSURES & LICENSES

    PRIVACY STATEMENT

    NMLS CONSUMER ACCESS