Michael Jones
Mortgage Loan Originator
Hi, I'm Michael. Whether you’re in need of a loan for a new purchase or for refinancing your current mortgage at NEO Division we make the home loan process as straightforward and stress-free as possible by offering a wide variety of loan pr... Show More
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Business Hours
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24 hours
Fri
24 hours
Sat
24 hours
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Good communication. Very clear and direct instructions. Minimized complications. Explained unclear concepts well.
Mike communicated quickly and facilitated all aspects of the process making it as easy as possible for us.
Communication was poor from other staff and mortgage was not ready to close on time
Kept changing numbers on us. Was snide when I asked him about the changes and insulted me.
Mike went above and beyond to help us throughout the entire process all the way through closing. He is a pleasure to deal with.
Knowledgeable and willing to teach.
Very personable, very reassuring, easy to work with
Mike was always extremely responsive and helpful, no matter the time of day or night! Mike and his team made a potentially stressful process as stress free as possible!
I love how personable the experience is. Everyone is extremely helpful and I can tell They have my best interest in hand.
Easy access and having all my questions/concerns answered regarding refinancing, as well as willingness and responsiveness to follow up calls and emails, with a preference towards using phone calls as opposed to emails.
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About
Hi, I'm Michael. Whether you’re in need of a loan for a new purchase or for refinancing your current mortgage at NEO Division we make the home loan process as straightforward and stress-free as possible by offering a wide variety of loan programs at competitive rates with top-notch customer support. I look forward to putting my expertise to work for you.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Addresses and Serving Areas
Primary Serving Area
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 33323
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access