

Michael Chi-Ukpai at CrossCountry Mortgage
Originating Branch Manager | NMLS #1371449

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Scottsdale, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consid... Show More
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Michael was a great lender partner to have! He was on it every moment of the transaction - even before we made the offer! His frequest communication was appreciated. Everything on time even with a slower-than-usual client. Michael did a great...
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Reply from Michael Chi-Ukpai at CrossCountry M...
August 27th, 2026 02:38 PM
Curt, I'm grateful for your positive feedback. Being engaged and maintaining a steady flow of communication is important to me, so I'm pleased to hear it contributed to a smooth process for you. It's always my goal to ensure everything proceeds...
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Michael was easy to work with, willing to answer any questions I had, and always quick to answer my emails!
Reply from Michael Chi-Ukpai at CrossCountry M...
August 27th, 2026 02:38 PM
I appreciate your feedback, Victoria. It's important to me to be both accessible and responsive to my clients, and I'm glad that was reflected in your experience. Should any questions arise in the future or if you need further assistance, please...
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Michael Chi-Ukpai at CrossCountry Mortgage has received a review with 5 star rating from Kayla F
Michael Chi-Ukpai at CrossCountry Mortgage has received a review with 5 star rating from Parry S
Communication from beginning to end was smooth and flawless . Michael and everyone on his team made me feel way less nervous and confident , since this was my first time buying a home. I have already started recommending them to friends who...
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Communication from beginning to end was smooth and flawless . Michael and everyone on his team made me feel way less nervous and confident , since this was my first time buying a home. I have already started recommending them to friends who...
read more
Reply from Michael Chi-Ukpai at CrossCountry M...
August 27th, 2026 02:38 PM
I'm glad to know you felt confident and at ease throughout the process, Kheemata. Making sure communication is smooth right from the start is a priority for me, especially for first-time home buyers. Thank you for recommending my services to...
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I had an outstanding experience working with Michael Chi-Ukpai on the purchase of our new home. From the very beginning, he demonstrated exceptional professionalism, deep industry knowledge, and genuine dedication to ensuring a smooth process...
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I had an outstanding experience working with Michael Chi-Ukpai on the purchase of our new home. From the very beginning, he demonstrated exceptional professionalism, deep industry knowledge, and genuine dedication to ensuring a smooth process...
read more
Reply from Michael Chi-Ukpai at CrossCountry M...
August 27th, 2026 02:38 PM
Thank you for sharing your experience, Humphrey. I'm pleased to know that the process felt smooth and manageable for you and your wife, especially with the unexpected challenges we faced. Breaking down complex details and ensuring clear communication...
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very responsive and in a timely manner
very knowledgable
very calm
very helpful to the clients
very honest.
Great problem solver
Reply from Michael Chi-Ukpai at CrossCountry M...
August 27th, 2026 02:38 PM
Your feedback is truly appreciated, Uchenna. It's important to me that my clients feel supported and informed, so I'm glad to hear you found my approach helpful and my communication timely. Being honest and solving problems effectively are...
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Michael ensures you are in the loop in every step of the process. He goes above and beyond to ensure a smooth process.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Scottsdale, AZ. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #1371449 | Branch NMLS #2012322
Products & Services
Mortgage Lender
Conventional Home Loan
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Year Started
2015
Time Zone
Pacific Standard Time (PST)
Licenses
- 1371449
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095