Melissa Tolbert
Mortgage Banker | NMLS#594918
Melissa and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip c... Show More
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8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Melissa Tolbert has received a review with 5 star rating from John D
Reply from Owner
January 9th, 2026 09:16 AM
Thank you for leaving a positive review, John!
The Karen Campbell Team was awesome to work with. They provided update information every step of the way. Due to their hard work, we were able to close on time! Thank you.
Mark and Melinda
Reply from Owner
January 9th, 2026 09:16 AM
Thank you so much for leaving a kind review, Melinda! We appreciate you taking the time to share your thoughts and we hope to serve you again in the future!
Karen took over my loan after another lender had issues with the VA. I had already missed my first closing date and was at risk of losing the home. She took over, got me to closing on-time, and did it with a significantly lower rate than other...
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Reply from Owner
January 9th, 2026 09:16 AM
That is so wonderful to hear, Mike! We are so glad we were able to help! Congratulations on the new home!
The Karen Campbell team goes above and beyond expectations in every way. Very professional and always working hard through the mortgage process. You can rest assured that you are in great hands! Much love!
Reply from Owner
January 9th, 2026 09:16 AM
We are thrilled to have been able to help, Brayden! Thank you for sharing your positive experience with us.
Melissa Tolbert has received a review with 5 star rating from Kcech256@gmail.com C
FirstBank Mortgage delivered on their word, and exceeded my expectations during the process of purchasing a home. However, I would be doing a disservice if I did not mention Sherry Weaver. She has been phenomenal to work with over the last...
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Reply from Owner
January 9th, 2026 09:17 AM
Hi Alan, Thank you for your kind words and for trusting us! We hope we can serve you again in the future.
Karen and team did a great job for us. Karen explained things to us, repeatedly until it clicked with us :). The entire experience with her team was a breeze.
Reply from Owner
May 17th, 2021 04:35 PM
We appreciate the positive feedback, Laura! It means a lot!
Bree was very friendly and helped us from the initial application through to closing. Bree was always willing to answer in and all questions we had, even if it wasn't directly related to our loan.
Greg & Kristi
Reply from Owner
January 9th, 2026 09:17 AM
Thank you for your kind words and your review, Greg! We appreciate you!
Bree Shores' Team was a valued asset in the purchase of our new home. From pre-qualifications to closing, Bree provided invaluable input and guidance. After the submission of our documentation, the process of financing our new home was effective...
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Reply from Owner
January 9th, 2026 09:17 AM
This is fantastic to hear, Sam! We are so happy you had a wonderful experience with the Bree Shores Team and FirstBank Mortgage!
Bree Shores was such a pleasure to work with on our mortgage. She really defines customer service. My husband and I could call her anytime, and she was already working hard on whatever had “come up.” She didn’t stop until she knew we were closing...
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Reply from Owner
June 8th, 2020 08:19 PM
Thank you for the review, Leslie! We appreciate your kind words of Bree! We are so happy she took great care of you and your husband!
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About
Melissa and FirstBank Mortgage’s core purpose is to help others get to a better place. That better place may be getting out of an apartment complex and into a home with a fenced-in backyard. That better place may be buying a home in a zip code that ensures a quality education. That better place may be a home that will serve as the backdrop for family memories for generations to come. Each day, we proudly strive to honor our purpose and the people who put their trust in us.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS #594918
Disclaimer
Member FDIC. Equal Housing Lender. FirstBank Institution NMLS# 472433