Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Melisa is extremely helpful and keeps you up to date on every step of the process! She is completely transparent and always has your best interest in mind!
The downside of our experience was that there was no one from our lender's office with us during closing. Some documents were incorrect, and we had questions on others, and because no one from the office was there, we had to wait for the lady...
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Good job.
Melissa is by far the most knowledgeable, helpful, friendly, non judge mental professionals I have ever met. She is always there to answer questions about financial planning. My experience was phenomenal.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Brittany your review is so sweet, we appreciate all of the feedback. It is so wonderful when your clients become like family. We would love the opportunity to assist you again in the future.
Melissa is by far the most knowledgeable, helpful, friendly, non judge mental professionals I have ever met. She is always there to answer questions about financial planning. My experience was phenomenal.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you, Brittney! You were amazing to work with as well, and I'm always here to help in any way I can! You and Zach were and still are some of my favorites!! So happy and PROUD of you both! <3
Melisa was the best to work with. She was there for me whenever I had a question. Very personable. And very knowledgeable. By far the best experience buying a home. I definitely recommend her. She is definitely an asset to your company.
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Very professional and fast closing. Answered all of our questions promptly
We had a complicated scenario and Melisa worked very hard to not only make it happen, but to make it easy on us as well.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Who doesn't love happy ending. We are so happy we could deliver the perfect scenario for you John. Thanks so much for the 5 star review.
The help through the whole process and being able to help us out when we needed more time on documents
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Zachary it was a pleasure working with you. Thank you so much for the great review. Let us know if need anything at all in the future.
Melisa was amazing!!!True example of what the "lost art" of Customer Service is missing in today's society. She was very quick to respond on questions and very thorough in her answers. It's hard to believe that the purchase of my home was that...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love to hear this Donna. Let us know if we can ever assist you again in the future. Our repeat clients are the best of the best. Thanks so much for your positive review.
751–760 of 873
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095