Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Great communication
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Communication is key that is for sure. Thank you so much for your 5 star review Kevin.
Melissa was excellent and very attentive to our many questions throughout the process!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Meredith we love making our clients as knowledgeable as possible and were happy to help make you feel at ease. Thanks for putting your trust in us.
There was a lot of communication, however it seemed confusing and a jumble of a lot of emails that were attached to other emails and led to us being confused and in the end expecting things that panned out differently than what we were thinking...
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Melisa and her team took the headache out of the home buying process. They're great people to work with. Highly recommend them.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Buying a home should be fun and exciting, we are so pleased to hear that we were able to bring that out in your experience. We look forward to crossing paths again in the future.
Super smooth transaction and very efficient and responsive!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for taking the time to complete this review. We appreciate all of your feedback.
Melisa provides exceptional customer service to her clients and takes the time to answer all of their questions.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for your kind words Kathy. We loved working with you on your loan. Hope all is well.
The team worked with me every step of the way, and made everything understandable and manageable.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Daniele you are too sweet, thank you so much for your review. Please let us know if we can help with anything, hope all is well.
Melisa & her team were amazing! She was dedicated and worked hard to do everything fast and in a timely manner.
Thank you Melisa!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Leticia what a wonderful compliment, thank you so much for this 5 star review. We always strive for the best experience for each and everyone of our clients.
My experience with Melisa and her team was top drawer! The process was flawless. We went through each step with ease. They communicated well throughout and even after. The team was promt, efficient, professional, and very personal. I just love...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We are always looking for new ways to streamline our loan process and it thrills us to no end knowing we are accomplishing just that. Thanks so much for your review Steven.
Melisa was amazing throughout the entire process and was quick to respond to our questions. She made herself available at late hours and on weekends so we could talk through any questions or concerns!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Mortgage doesn't sleep that is for sure. We are so thankful to you for putting your trust in our team to see you through to the end.
701–710 of 873
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095