

Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518


Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Melissa was amazing! Dawn was easy to work with as well.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for the kind words and your trust! You were so helpful with the paperwork and an absolute joy to work with! So happy for your family and please know we are always here if you need us!
The whole team was accessible and communicative from start to finish. They helped with finding the best rate and explained what could be done in the future to help with decreasing payments. I would definitely recommend Melisa’s team 10x over!...
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Reply from Melisa Jones at CrossCountry Mortga...
April 10th, 2025 03:19 PM
Thank you for the review - we love the feedback and look forward to helping you again in the future! So happy for you and Courtney and thank you for your trust!
The whole team was accessible and communicative from start to finish. They helped with finding the best rate and explained what could be done in the future to help with decreasing payments.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for the review and kind words! We're so happy for you and thankful for your trust. Let us know if you need anything, we are always here to help!
Melisa is the best - 5th loan with her! Dawn was great to work with too.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
You are great and we are so happy for you and your family! Congrats and thank you for your trust :)
Could not recommend them more. Seamless process with excellent communication, plus perks like a concierge that sets up your utilities . Couldn’t recommend more.
Reply from Melisa Jones at CrossCountry Mortga...
April 9th, 2025 04:34 PM
Thank you so much for the kind words and your trust! We loved working with you and Dominic and always here if you need anything!
Seamless process with excellent communication!! plus perks like NAF concierge & more!! Could not recommend more
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for the kind words and your trust in this process! We are so happy for you and your family, and we are always here if you need us!
Melisa was very personable and available throughout the entire process. She was kind and willing to explain everything thoroughly.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
I'm thrilled to hear that you found my assistance personable and thorough throughout the process. It was a pleasure working with you, Courtney, and I'm glad I could provide the support you needed. Thank you for your kind words.
Melisa and her team were very helpful during this process. They quickly provided relevant information to me when requested, and they were very keen on making sure I understood what part of the process I was in, and what each document I had...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for the kind words and trust! We are so happy for you and are always here for you if you need anything!
Everything
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you for the review! We appreciate your business and we are always here if you need anything!
Went above and beyond all needs thanks
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you for the review and kind words! We appreciate your business and we are always here if you need anything!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005

Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095