Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Melisa and Erin are great!! They helped us work through a confusing title/deed issue. Communication is very important and they were always ready to pick up the phone and answer our questions! 10/10 would recommend!!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for the wonderful review Cody. We appreciate you taking the time to complete this. Please let us know if we can do anything to assist in the future. We would love the opportunity to work with you again.
Melisa and the team (Mark Cooper, Chelsey, and everyone else) were the absolute best. They took such good cate of us through each step in the process. This is our third time working with New American and we wouldn’t consider taking such important...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We just adore our repeat clients. Thank you so much for putting your trust in us to see you through. Please let us know what we can do to assist you or those closest to you in the future.
Melisa was awesome! She stay on top of things and made sure that we had completed the steps to make sure that we gotten our dream home.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Chloe thanks so much for the wonderful review. We loved helping you get into your dream home. Please let us know if we can ever assist in the future. Our business thrives off of referrals as well. We would love the opportunity to help your...
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Melisa and her team were down to earth, caring and genuinely cared about our goals. She kept us informed every step of the way and talked to us in terms that we actually understood. And when the road started to get a little rocky she kept us...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Anita thank you so much for such kind words. Clients like you make our jobs so easy and fun. Please let us know if we can ever help with anything in the future.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thanks so much for the 5 star review!
Melisa made the whole process smooth. She responded very quickly. There where no surprises with her. She was just wonderful to work with.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We thoroughly enjoyed working with you on your loan as well Donald. Thanks so much for taking the time to complete this survey. Let us know if we can help again in the future, we would love the opportunity to work with you again.
Melisa provided us with the most professional, thorough and attentive service on our loan. Melisa and her team are the best in the business. They made this process easy and stress-free. I will recommend Melisa to all my friends and family....
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Maria it was a true pleasure working with you. We are so happy to read your review and to hear how stress free the process was for you. That is always our number one goal. Please let us know how we can help in the future.
We had a great experience with Melisa. She is very responsive and answered all my questions and concerns. I would recommend her and New American Funding to my friends and family.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for the wonderful recommendation Jessica. We would love the opportunity to provide that same great service to your family and closest friends. We throve on referral business from our favorite clients.
My experience was nothing short of amazing. From the phone calls to ask a simple question, to get clarification about certain things. Everyone that I worked with helped me to have a better understanding of everything and if I couldn’t get an...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Corrine we are so pleased to hear you had such a great experience working with our team. Attention to detail is what we pride ourselves on most. We would love the opportunity to work with you again in the future should the need arise. Keep...
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Melisa is always great. That’s why we followed her from her previous employer.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Doug we appreciate you and your loyalty to our team. Thank you for this review and putting your trust in us.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095