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Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518


Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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It was a pleasure working with and meeting Melisa. I would definitely recommend her.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love recommendations and we thoroughly enjoy to deliver the same great service to your friends and family. Please let us know if we can ever be of assistance. Thank you so much for taking the time to do this review.
Melisa is very honest and transparent with everything. She ensures we understood our loan refinancing situations and gives us her experience on whether a rate is preferable or not. She had been amazing to work with and her team is very efficient....
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Sumon thank you so much for the wonderful review, we appreciate all of your feedback. Please let us know if we can ever assist again in the future.
Melisa was very helpfull and responded to questions in a timely manner.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
David we appreciate you taking the time to do this review and appreciate the 5 star rating. Thank you so much!
Thank you Melisa for keeping us on track and organized. As nervous as we already were, you made us feel comfortable and guided us through the whole process. We are settling into or new home and want to thank you very much.
Reply from Melisa Jones at CrossCountry Mortga...
February 6th, 2025 02:34 PM
Thank you for the 5 star review and comments! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
Great knowledge, and support steer you in the right direction.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you for the kind words Kyle and for submitting this great review on behalf of our team.
I’d like to thank Melissa and the entire staff at New American! We had a two week closing date that was impossible to meet with our previous lender, but the team of Mike and Tim at St Louis Finest had every confidence that New American could...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love to make what seems like the impossible possible. Thank you for putting your trust in our team to you through to the end.
Melisa was very professional and very organized. She was to the point and made sure you completely understood what was going on and what the next step was. She was available whenever I needed to speak to her or had a question. I can’t thank...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Jerry we are so greatful for the wonderful review and so happy our team could help. We would love the opportunity to assist again or assist those closest to you. Let us know if we can help.
Everyone was pleasant to work with and responsive whenever I had a question.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We appreciate you taking the time to do this review. Our team would love the opportunity to assist again in the future should the need arrive. Please keep us in mind for the future.
Great customer service!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Customer service is our number one priority. Thank you so for your 5 star review.
Great customer service and easy to get thru a complicated process - Melisa’s expertise was outstanding !
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We appreciate you and thoroughly enjoyed working with you on your loan. Please let us know if we can ever assist again in the future.
501–510 of 873
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005

Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095