Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Melisa is so incredibly helpful and knowledgeable. I had a ton of questions, but Melisa always took the time to make sure I was comfortable each step of the way and understood all of the parts of the process. She could not have made this process...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Jessica we are beyond thrilled to hear you had such a great experience working with our team. We would love the opportunity to assist you again in the future should the need arise. Thank you so much for the beautiful review.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you!
Melisa kept me informed every step of the way and when I had questions she was responsive almost immediately! Even the title company said everything was incredibly smooth. I would highly recommend her and New American Funding.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
There are no silly questions in mortgage, we are always happy to keep our clients informed. Thank you so much for the rave review. Recommendations from our best clients is the greatest compliment.
This is our fourth mortgage with Melissa and we could not have been happier!! She is on top of her game and always puts in 110%. Looking forward to working with you again soon!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Brian we just love our repeat clients. We appreciate the fact that you could choose anyone and continue to trust us with your home needs. Thank you so much for another 5 star review.
Guided us every step of the way
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Hugo it was wonderful working with you. Please let us know if we can ever assist again in the future.
Very straight forward. Information was explained and clear.
Customer services was great, efficient and fast
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much Ernesto. We are so please to hear you had such a great experience working with our team. We very much appreciate you taking the time to complete this review for us as well.
Paige and Erin were fabulous! They made financing for our new home so simple and stress free! I wouldn’t want to do it again with anyone else! Thankyou for everything you did for us<3
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Maya it was a pleasure, we would work with you again in a heartbeat. Please keep us in mind should any of your friends or family need assistance. We would love the opportunity to provide that same level of service to those closest to you.
Melisa & her team amaze me every time we work together. Her attention to detail & sense of urgency make me feel like I'm the only client of hers!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
You are always number one Jojo. Thank you for your continued partnership. Thank you for trusting us with your clients and your own purchase.
Super easy to deal with and very helpful and informative during the entire process. Melissa and her team made it a great experience.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Ben we love when our customers walk away happy. We strive for the best and are so thankful to you for the amazing review.
Previous experience with Melissa made the experience better.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095