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Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518


Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Melisa really is Wonder Woman!! I cannot say more wonderful things about her and her Business partner Erin. Thank you ladies for taking care of everything!!
I love Melisa’s enthusiasm. She would call with updates when needed. My client felt the same thing. We didn’t agree with some of the charges, and I wish i would have known about some of the charges up front when talking to her. The closing...
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Melisa kept us updated throughout the entire process. She made sure all of our questions were answered and helped get us through a rough patch with underwriting right before our closing day. We are extremely happy with the whole experience!
Melisa was amazing in every area. She was thorough and really helped us to understand the process as first time home buyers!
The process was a little crazy and frantic at times, but Melisa was there to answer any questions I had in a timely manner and to help me get all of the required documents together that were needed.
Erin Theobald and her team are wonderful. I have now used them 3 times (a purchase, and two refinances). super easy to work with, they know their stuff, and they keep things moving. I have referred them to many others, and will keep doing so....
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Erin made the home buying process such a breeze!! The whole team made sure I knew exactly what was going on throughout every step and any questions I had were answered quickly. I couldn’t recommend them enough!!!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Ashley thank you so much for the amazing review, it was a pleasure working with you as well. Thanks so much putting your trust in our team.
Melisa and her assistant, Paige, were so easy to work with! They answered all of our questions in a timely manner and guided us through our time as first-time homebuyers!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Amanda it was great working with you as well. Let us know if we can ever assist again in the future.
Melisa & her team at New American Funding has always exceeded my expectations! Thank you for working so tirelessly for your clients!
Reply from Melisa Jones at CrossCountry Mortga...
February 6th, 2025 02:34 PM
Thank you for the 5 star review and comments! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
We had great service from Melisa and her team. If we had a question, their was always someone available to answer it. Very knowledgeable. Would definitely recommend to friends and family.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thanks so much for recommending our team. We would love the opportunity to provide this same great service to those closest to you.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005

Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095