Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Reviews from Web
Great work to guarantee closing on time and gave excellent advise relative to our transaction.
Reply from Melisa Jones at CrossCountry Mortga...
February 6th, 2025 01:57 PM
Thank you for the 5 star review and comments! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
Great work to get everything to closing on time.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Brian we are so happy to have crossed the finish line with you on your home loan. Thanks so much for trusting in us to see you through to the end. Let us know how we can help in the future should the need arise.
Kendra was amazing
The level of customer service and personability was wonderful. There was a hiccup that almost made me walk away from the deal. I may have caused it or it could have just been my ignorance of the process. Either way Kendra was with me the whole...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Sandra we are so happy you chose to stick it out and trust that we had your back. Thank you so much for the feedback and let us know if we can ever help again in the future. We appreciate you!
everything was very fast and easy
Any question was answered super fast.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for taking the time to put in this review. We thoroughly enjoyed working with you and hope to cross paths again in the future. Let us know how we can serve you.
The is my second time doing business with Melisa. Melisa is very professional and courteous. She really knows the business and gave me confidence in the choices I was making. She and Paige guided me through the process...even when I was ill...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you, Kael! It was great to work with you again and so happy for you and your family! Let us know if you need anything in the future!
Felt like I was family got treated with the outmost respect and a great deal of experience patience and passionate people!
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love to hear this Brandon. We love when are clients become our friends. Thank you so much for the wonderful review. Let us know if we can ever assist you again in the future. Referrals are the highest compliment we can receive. Please keep...
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Melisa and her team at New American Funding are absolutely unbeatable. The closing on our purchase could not have gone any smoother. If you are looking to purchase a home, look no further than Melisa Jones for your funding needs. If there were...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you for the 5 star review and comments! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
Melisa and her team were amazing. If there were any issues with our transaction we never knew about them. They requested minimal documents from us and everything they needed was easy to get. Melisa always made sure to return calls even when...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Nathan we love this. Thank you so much for the high praises. We value your business and friendship. The greatest compliment we could ever receive is referred business from more people like you. We appreciate you putting your trust in us and...
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Melissa was great! I couldn’t have asked for a more kind and caring loan officer. She called me a few times throughout the process and she took her time to talk about any questions and we got to know each other which was a nice touch to the...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for the wonderful review Alana. It thrills us to no end that you are walking away from this experience so happy. There is no greater compliment in our line of business then to receive referrals from our favorite clients. We...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095