Top 5%
Melisa Jones at CrossCountry Mortgage
Senior Vice President of Lending | NMLS #965518
Ottawa University
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner consider... Show More
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Everyone was helpful, responsive, friendly, and eager to help. They made us feel like we were important...not just another client.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you Jeff! You and Julee were amazing to work with and we definitely strive to make every client feel important and never just another client! I appreciate you taking the time to give us a review and I'm so happy that you had such a great...
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Had a very unique situation with a buyers whose prior lender said they couldn’t get the loan done in time. Erin Theobald and her team made it happen in record time and helped save my client. He is now a homeowner thanks to NAF.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
We love these stories, Heidy! And we're so happy for your client and glad they found Erin - she is amazing! Thank you for your trust and we are always here if you need us!
Melisa Jones at CrossCountry Mortgage has received a review with 5 star rating from Nathan H
Reply from Melisa Jones at CrossCountry Mortga...
February 6th, 2025 01:54 PM
Thank you for the 5 star review! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
Melisa was great to work with, she was there for all my questions at anytime and answered all my questions very quickly, she made paper work stress free and explained everything in further detail at closing. I am very happy that I was recommended...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much Nathan, for your kind words and review! We are so happy for you and your family and we couldn't ask for better clients! Congrats and we are always here if you need us!
Clear communication and education throughout the whole process made everything so much easier. Everyone was quick to respond and offer thorough answers to any of our questions. We were so pleased with our experience and would recommend to anyone....
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much Julie for your kind words and for just being an amazing person! We loved working with you and appreciate your trust! Let us know if you need anything in the future!
A very educational team that communicated clearly and quickly making the process smooth and reassuring for us as first time buyers.
Reply from Melisa Jones at CrossCountry Mortga...
February 6th, 2025 01:54 PM
Thank you for the 5 star review! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
Our loan team was very educational throughout the application process, which was much appreciated as this was our first time obtaining a mortgage. The team were clear and quick with their communication, which made the process very smooth.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you Euan for the feedback and your trust! You and Julie were amazing to work with and we couldn't be happier for you! We are always here if you need us!
Everyone was so kind and thoughtful and really made sure we knew exactly what was happening at each step.
Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you Mandy for the kind words and review! We appreciate your trust and business. Please let us know if we can help you in the future!
Everything was sent to me on time and explained clearly.I really liked the Fannie Mae HomeView Course. It was very informative and should be sent to buyer the first days of communication to help the buyer know and understand the overall process...
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Reply from Melisa Jones at CrossCountry Mortga...
May 1st, 2025 04:33 PM
Thank you so much for your thoughtful review - we are so glad you found the information helpful! We appreciate your trust and please let us know if you need anything in the future!
Great communication, friendly relationship but very professional. Melisa's team made it real easy for us. And we appreciate all the work they did.
Reply from Melisa Jones at CrossCountry Mortga...
February 6th, 2025 01:54 PM
Thank you for the 5 star review and comments! I am not sure why it's just now posting but we appreciate your business and support and we're here if you need anything in the future!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in O'Fallon, MO. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #965518 | Branch NMLS #2730701
Products & Services
Mortgage Loan Officer
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
Construction Loan
Bridge Loans
Medical Professional Mortgages
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Education
- Ottawa UniversityAug 2001 -May 2005
Positions
- CrossCountry Mortgage - Senior Vice President of LendingApr 25th, 2025 - Current
Memberships
- Mortgage Bankers Association
- Home Builders Association
- Mortgage Bankers Association Board Member
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Year Started
2006
Time Zone
Central Standard Time (CST)
Licenses
- 965518
Achievements
- Top 1% Originator
- Top Gun Award Winner
- President's Council Award Winner
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Hobbies
- Coaching
- Volleyball
- Spending time with family
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095