
Melanie Nguyen
Sr. Loan Officer | NMLS # 1870468

https://www.nmlsconsumeraccess.org/
https://westcapitallending.com/licensing
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Melanie was always available to answer my questions. Thanks Melanie!
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
You're very welcome! I'm pleased to hear that I could be of assistance and provide timely responses to your questions. If you have any more inquiries or need further support in the future, please don't hesitate to reach out. Your satisfaction...
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The time frame and urgency of our mutual client was extraordinarily tight; however, Melanie and her team made it happen. I will definitely recommend Melanie and her team for any future potential clients. Thank you Melanie and team.
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
I greatly appreciate your feedback! It was a pleasure working with you and your mutual client to meet the tight time frame and urgent needs. My team and I are dedicated to delivering results even in challenging situations, and I'm glad we could...
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Melanie Nguyen. She great at what she does. She is very knowledgeable and experienced. I just closed on my 4th loan with her. That should say a lot.
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
Thank you so much for your kind words and continued trust in my services. It's been a pleasure assisting you with your loans, and I'm honored to have had the opportunity to help you close on your fourth loan. Your loyalty and positive feedback...
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Communication
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
Thank you for taking the time to provide your feedback on communication. Clear and effective communication is a priority for me, and I appreciate your input. If there are any specific areas where you feel we can improve or if you have any suggestions...
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Service was prompt and well organized. Rated were extremely competitive and couldn't be more satisfied.
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
I'm thrilled to hear that you were satisfied with the prompt and well-organized service we provided. Ensuring efficiency and clarity is a priority for us. It's great to know that our competitive rates met your expectations as well. Your satisfaction...
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Great real time communication and feedback from Melanie, she went the extra mile to respond all my questions and keep me informed on this process. I very much appreciate her.
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
Thank you for your kind words! I'm glad to hear that you appreciated the real-time communication and the effort I put into keeping you informed throughout the process. Providing thorough and attentive service is a top priority for me, and I'm...
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Melanie was very knowledgeable about the lending process. Often communication can be difficult working with lenders out of state. Melanie was very responsive to all forms of communication, and was will to answer all of our questions throughout...
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Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
I appreciate your feedback! I'm pleased to hear that you found my knowledge of the lending process helpful. I understand that working with out-of-state lenders can sometimes pose communication challenges, and I'm glad that I could provide you...
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Melanie is excellent at her job. I’m so appreciative of all of her hard work and dedication. I’m a homeowner again thanks to Melanie and her team.
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
Thank you for your kind words! I'm truly grateful for the opportunity to assist you in becoming a homeowner once again. Your appreciation means a lot to me, and I'm thrilled that my team and I could help make this possible for you. If you ever...
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Melanie was fantastic but loan processing and underwriting was terrible. Then funding was worse.
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
Thank you for sharing your feedback and expressing your thoughts about your experience. I'm glad to hear that you had a positive interaction with me. However, I'm truly sorry to learn that you encountered challenges with the loan processing,...
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Melanie made the process smooth and was fantastic in keeping me up to date on the process
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
I'm thrilled to hear that you found the process smooth and that I could keep you well-informed throughout. Providing a clear and transparent experience is important to me, and I'm glad I could assist you in that way. If you have any more questions...
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About
https://www.nmlsconsumeraccess.org/
https://westcapitallending.com/licensing
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
mortgage lending
purchase
refinance
conventional loan
va loan
fha loan
reverse mortgage
construction loan
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Positions
- New American Funding - Loan Consultant Nov 1st, 2019 - Current
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- nmls # 1870468
- lmb # 100515302
Hobbies
- snowboarding
- pickleball
Disclaimer
WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
Copyright ©
2026
West Capital Lending, Inc.
All Rights Reserved. | NMLS# 1566096 DRE# 02022356 -
NMLS Consumer Access (https://nmlsconsumeraccess.org)
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/licensing