Melanie Nguyen
Sr. Loan Officer | NMLS # 1870468
https://www.nmlsconsumeraccess.org/
https://westcapitallending.com/licensing
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/
Location & Business Hours
Business Hours
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
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Reviews from Web
Melanie was very helpful, knowledgeable, and responsive in helping me navigate the loan process.
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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Fast and easy
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Customer service
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Kept us informed through the whole process!!!
Everyone one was extremely exceptional at their jobs
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
She was communicative, responsive, and very patient with a difficult transaction. The only reason I would not refer her for my next transaction is that I have two local lenders that receive all my business. Melanie ensured the time difference...
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The process was smooth and ended up closing on time. Melanie was helpful, answering my many questions as a first-time home buyer. Lastly, the rate I received alongside the lender buy down was very important to me and helped make the jump into...
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Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Melaine is very professional , Extremely responsive and problem solver. I really enjoyed working with her!
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
Thank you so much for your kind words! I truly appreciate your feedback. It's always a pleasure to collaborate with dedicated realtors like yourself. I'm committed to providing professional, responsive, and solution-oriented service to all...
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The loan officer was easy to talk to and very informative when it came to questions regarding the entire loan process from beginning to end.
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
I'm delighted to hear that you found our conversation informative and that I could assist you with your questions about the loan process. Providing clear and thorough information is important to us, and I'm here to support you throughout the...
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I really wish their were more explanation to certain things in the process especially since I was a first time buyer. My overall experience was great and I appreciate that I was able to email at any time and text. It was important to me.
Reply from Melanie Nguyen
June 30th, 2026 02:58 PM
Thank you for sharing your feedback with me. I truly value your perspective as a first-time buyer. I'm glad to hear that your overall experience was positive, and I understand that clear explanations are crucial, especially when navigating...
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About
https://www.nmlsconsumeraccess.org/
https://westcapitallending.com/licensing
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
mortgage lending
purchase
refinance
conventional loan
va loan
fha loan
reverse mortgage
construction loan
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Positions
- New American Funding - Loan Consultant Nov 1st, 2019 - Current
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Licenses
- nmls # 1870468
- lmb # 100515302
Hobbies
- snowboarding
- pickleball
Disclaimer
WCL is an Equal Housing Lender. As prohibited by federal law, we do not engage in business practices that discriminate based on race, color, religion, national origin, sex, marital status, age (provided you have the capacity to enter into a binding contract) because all or part of your income may be derived from any public assistance program, or because you have, in good faith, exercised any right under the Consumer Credit Protection Act. The federal agency that administers our compliance with these federal laws is the Federal Trade Commission, Equal Credit Opportunity, Washington, DC, 20580.
Copyright ©
2026
West Capital Lending, Inc.
All Rights Reserved. | NMLS# 1566096 DRE# 02022356 -
NMLS Consumer Access (https://nmlsconsumeraccess.org)
https://westcapitallending.com/texas-complaint
https://westcapitallending.com/licensing