

New American Funding - Matthew Hoffman
Loan Consultant | NMLS # 838672

Matthew Hoffman NMLS # 838672 is a trusted Loan Consultant is originating loans for over 20 years. My Goal is to provide you with the best customer service so come speak with Matthew @ New American Funding today and learn how we can help yo... Show More
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My initial senior loan processor (Lisa Stock) was horrible. Non responsive and overall unpleasant to deal with. Matthew went out of his way to make sure my questions and concerns were answered. He even called me when he was on leave. A true...
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Reply from New American Funding - Matthew Hoff...
April 10th, 2025 07:52 PM
I'm really glad to hear that you had a positive experience, Charles! I apologize for any inconvenience you may have faced initially with our process. It was my pleasure to assist you and ensure that your concerns were addressed even when I...
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Easy, fast process
Reply from New American Funding - Matthew Hoff...
April 10th, 2025 07:52 PM
I'm thrilled to hear you found our process to be easy and swift, Brandy! Your feedback means a lot to us at New American Funding. We strive to provide the best service possible and your rating of 4.66 out of 5 stars is a testament to that....
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I get anxiety very easy and Matthew helped with that alot.Kept me calm when stressing out and answered all my millions of questions.
Reply from New American Funding - Matthew Hoff...
April 10th, 2025 07:52 PM
I'm so glad to hear that you felt supported throughout your experience with New American Funding, Gale. I understand that the process can be stressful, especially when it comes to asking questions. It was truly a pleasure to ease your worry...
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Michael Hoffman was courteous and helpful. He answered all of my questions and was timely
Reply from New American Funding - Matthew Hoff...
April 10th, 2025 07:52 PM
I'm thrilled to hear your positive feedback, Berestrand. I'm glad that I was able to assist you with your inquiries in a timely manner. I hope to continue meeting your expectations and look forward to assisting you in the future. It was a pleasure...
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Mr.Hoffman made us feel like he really cared.
Reply from New American Funding - Matthew Hoff...
April 10th, 2025 07:52 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Matt was always in touch and worked hard to help me with my loan.
Reply from New American Funding - Matthew Hoff...
April 10th, 2025 07:52 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Matt and Lisa were always available to answer my questions and help us through the process of the refinance. After closing Matt followed up to make sure we had no additional questions regarding the refinance
Reply from New American Funding - Matthew Hoff...
April 10th, 2025 07:52 PM
I'm really glad to hear that you had a positive experience, Stephen! It was a pleasure helping you through the refinance process. Lisa and I always aim to be available for any questions or concerns, so it's great to know we were able to meet...
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Matthew has always provided exceptional service for us. Someone dropped the ball this time and I don’t believe it was Matthew. Our loan was funded early Friday morning, July 12,2024 and we still have not received our funds/ cash out from closing...
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Reply from New American Funding - Matthew Hoff...
April 10th, 2025 07:52 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
In the begining I was very skeptical having never heard of this company. But Matthew was very nice and knowledgeable about the process. Kristin was very sweet and made us feel the she could answer any questions we would have.
Reply from New American Funding - Matthew Hoff...
April 10th, 2025 07:52 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Felt pressured/rushed in the beginning and like my questions were not legitimate. I felt that the consultant was annoyed with me in most interactions. Overall he got to the point and got the loan closed and did well with keeping us updated....
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Reply from New American Funding - Matthew Hoff...
April 10th, 2025 07:52 PM
I'm genuinely sorry to hear that you felt rushed and as though your questions were not taken seriously, Melissa. Your feedback is important, as it helps me to better understand where I can improve in my interactions. Please know that it was...
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About
Matthew Hoffman NMLS # 838672 is a trusted Loan Consultant is originating loans for over 20 years. My Goal is to provide you with the best customer service so come speak with Matthew @ New American Funding today and learn how we can help you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Positions
- New AMerican Funding - Loan Originator Jun 18th, 2019 - Current
Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 838672
Achievements
- 20 Years of Loan Originating
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing