New American Funding - Matthew Hoffman
Loan Consultant | NMLS # 838672
Matthew Hoffman NMLS # 838672 is a trusted Loan Consultant is originating loans for over 20 years. My Goal is to provide you with the best customer service so come speak with Matthew @ New American Funding today and learn how we can help yo... Show More
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very friendly and helpful
Reply from Matthew Hoffman
January 12th, 2026 09:16 PM
I'm glad to hear that you found me both friendly and helpful, Joseph. It's important to me that you felt supported throughout our time together. If there’s anything else I can assist with, feel free to get in touch.
Merridth Owen
Reply from New American Funding - Matthew Hoff...
December 25th, 2025 06:16 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Very knowledgeable
Reply from Matthew Hoffman
December 10th, 2025 07:01 PM
I'm grateful for your feedback, Christopher. It's important to me that you felt my knowledge was beneficial during our interactions. If there's anything further you need assistance with, feel free to reach out.
the communication
Reply from Matthew Hoffman
December 9th, 2025 08:37 PM
I appreciate your feedback about communication, Steven. I'm glad it stood out to you. If there's anything more you'd like to discuss or need assistance with, please let me know.
Knowledge of the process explained and the comfort of communication with the loan officer.
Reply from Matthew Hoffman
December 5th, 2025 06:42 PM
Sara, I appreciate you taking the time to share your thoughts. It’s encouraging to know you felt comfortable with our communication and explanation of the process. If there's anything else you'd like me to assist with, please don't hesitate...
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To many processes involved. Shouldn't be that difficult to refinanc a home especially when we did everything a year ago. Got way to many folks involved. Take to long to complete
Reply from New American Funding - Matthew Hoff...
November 20th, 2025 03:18 PM
Thank you for sharing your experience, Leldon. I understand that the refinancing process can sometimes feel lengthy and complex. I will take your comments into consideration as I strive to streamline our procedures. If there's anything specific...
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Matthew lacks basic customer service skills and courtesy. He is a total bully. I've told him numerous times that I am not a morning person and he's called me numerous times at 7am. He seems to call me at the most inopportune times and then...
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Reply from Matthew Hoffman
November 27th, 2025 03:56 PM
Deanna, I recognize the frustration and stress you experienced with the refinancing process, and I'm truly sorry for any inconvenience caused. It's clear that I fell short in meeting your expectations regarding customer service and communication....
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Met all my goals, mostly based on reduced cost.
Reply from New American Funding - Matthew Hoff...
November 20th, 2025 03:18 PM
Meeting your goals is always the priority, and I'm pleased to hear that I could assist with the cost-reduction aspect, Timothy. If there's anything more I can do for you in the future, please feel free to let me know.
Everyone I had the privilege to speak with was very professional, informative and timely during my loan process. My only feedback was the funds that I received back after closing was communicated incorrectly. Otherwise, I was pleased with the...
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Reply from Matthew Hoffman
November 14th, 2025 06:25 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Matthew and the whole NAF team has been amazing. They saved me when I needed it the most and the details and time they spent with me were absolutely the best!
Reply from Matthew Hoffman
November 11th, 2025 05:40 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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About
Matthew Hoffman NMLS # 838672 is a trusted Loan Consultant is originating loans for over 20 years. My Goal is to provide you with the best customer service so come speak with Matthew @ New American Funding today and learn how we can help you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Positions
- New AMerican Funding - Loan Originator Jun 18th, 2019 - Current
Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 838672
Achievements
- 20 Years of Loan Originating
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing