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Matthew Crizer - Branch Manager in Vinton, VA

Matthew Crizer

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Branch Manager

The Helmintoller Team of ALCOVA Mortgage
Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting... Show More
The Helmintoller Team of ALCOVA Mortgage
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    K
    Kimberly B
    Roanoke, VA
    Posted on February 20th, 2026 04:58 PM
    Matt was absolutely wonderful to work with & made the entire process so easy! Communication was great & he always followed up quickly if Ihad any questions. Actually Matt explained everything so well that I had very few questions! 100% recommend!...
    read more
    Reply from Matthew Crizer
    February 23rd, 2026 05:00 PM
    It's rewarding to hear that you found the process easy and appreciated the communication. My aim is to ensure clarity and provide support throughout the mortgage journey, and I'm glad that my explanations helped minimize your questions. Thank...
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  • Encompass
    J
    Jack S
    Fincastle, VA
    Posted on January 15th, 2026 09:50 PM
    Better communication, also the typos in the email seemed unprofessional.
  • Encompass
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    Luke W
    Goodview, VA
    Posted on November 14th, 2025 04:58 PM
    Matt was very knowledgeable and approachable during our two different mortgages we went to with him!
    Reply from Matthew Crizer
    November 17th, 2025 04:59 PM
    I'm glad to hear that you found me knowledgeable and approachable during both of your mortgage experiences. It's important to me that my clients feel comfortable and well-informed throughout the process. If there's anything else you need, I'm...
    read more
  • Encompass
    S
    Samantha W
    Goodview, VA
    Posted on November 7th, 2025 01:59 PM
    Matt is always so great and fast to respond! We would never use another person as long as he is an option.
    Reply from Matthew Crizer
    November 10th, 2025 09:59 PM
    It's truly gratifying to know that my responsiveness has been consistently helpful to you. Your trust and continued choice to work with me mean a lot. If you ever need anything more, I'm here to assist you with your mortgage needs whenever...
    read more
  • Encompass
    W
    William M
    Roanoke, VA
    Posted on October 2nd, 2025 08:13 PM
    Quick reponse time and answered all questions I had which made me more comfortable as a first time home buyer
  • Encompass
    D
    Dustin L B
    Vinton, VA
    Posted on September 30th, 2025 09:13 PM
    Matt was exceptional and quick to answer any questions we had. Great Experience!
    Reply from Matthew Crizer
    October 3rd, 2025 09:15 PM
    I'm pleased to hear that you had a great experience and found my responses timely. I'm always here to assist with any questions you might have in the future. Thank you for choosing me for your mortgage needs, Dustin!
  • Encompass
    L
    Linda A B
    Vinton, VA
    Posted on September 15th, 2025 05:32 PM
    very knowledgeable and helpful through the whole
  • Encompass
    J
    John D
    Springfield, VA
    Posted on September 8th, 2025 12:34 PM
    Closed in under 30 days
    Reply from Matthew Crizer
    September 11th, 2025 12:35 PM
    I appreciate knowing that the process was completed efficiently for you. If there's anything else I can assist with, don't hesitate to let me know. Thank you for entrusting me with your mortgage needs.
  • Encompass
    D
    Donald R G
    Thaxton, VA
    Posted on September 2nd, 2025 01:53 AM
    He was very helpful and explained everything very well
  • Encompass
    J
    Joanna D H
    Roanoke, VA
    Posted on July 26th, 2025 02:47 PM
    Matt is very knowledgeable and always answered my questions in a very timely manner. This is my second time working with Matt and I enjoyed working with Matt. I also like the Alcova system to track the loan process, documents needed, etc.
    Reply from Matthew Crizer
    July 29th, 2025 02:47 PM
    I'm delighted to hear that your experience working with me for the second time was enjoyable and that you found my responses timely. It's great to know that ALCOVA's system added to your satisfaction by helping keep the loan process smooth...
    read more
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    About
    Most companies start with a business plan. ALCOVA Mortgage started with a friendship. Bound by a common background and inspired by a passion to serve, childhood friends Bobby Nicely, Billy Siple and Rob Lindstrom dreamed of one day starting a business. ALCOVA Mortgage began humbly in southwestern Virginia and slowly grew to serve more states in the Mid-Atlantic and Southeast. In 2008, ALCOVA weathered one of the largest financial downturns in American history only to expand and grow stronger. Today, ALCOVA continues to thrive, largely because of its roots in a friendship and the passion to serve.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Home Loans
    VA Home Loans
    FHA Home Loans
    USDA Home Loans
    First Time Home Buyer Loans
    Down Payment Assistance
    Jumbo Home Loans
    DSCR Loans
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    Addresses and Serving Areas
    Primary Serving Area

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID# 1222391
    Disclaimer
    ALCOVA Mortgage, LLC | NMLS ID# 40508 | (www.nmlsconsumeraccess.org) | 308 Market St. SE, Roanoke VA 24011 | 855.462.5268 | Georgia Residential Mortgage Licensee# 42101 | Licensed by the N.J. Department of Banking and Insurance