

Matt Richter
Retail Branch Manager | NMLS ID# 319232


Washington State University
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Andrea was efficient, professional and was aware of my needs and limitations. The whole process took much less time than I expected. I would highly recommend Andrea.
Lucas Schell was very knowledgeable and efficient with my home re-finance loan.
He has great customer service skills and the whole process was a very positive experience, from start to finish.
Thank you Lucas!
Wow! Pretty much sums it up for me! The home buying process is not for the faint of heart, but Lucas with Platinum Home Mortgage was absolutely brilliant. From great communication with us to problem solving issues and potential issues before...
read more
Matt Richter has received a review with 5 star rating from Kim G
Reply from Owner
October 2nd, 2023 07:46 PM
Thank you, Kim! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday!
Matt Richter has received a review with 5 star rating from Matt N
Matt Richter has received a review with 5 star rating from Michelle K
This is our second experience with PHM. The first was our new home purchase which was also a good experience. The second was our refinance and it was quick and easy. It took just under 30 days to close and we are extremely happy with our experience!...
read more
Jennifer handled my mortgage a couple of years ago and made it easy and fully explained everything. My band tried to talk me into a refi with them but could not meet the requirements I was looking for so I called Jennifer and she far exceeded...
read more
This is the 3rd time I have financed a home through Platinum Home Mortgage. Two purchases and a refinance. Nothing but great things to say as my experience has always been 5 star. Jennifer Ward in the Coeur d Alene office and her staff make...
read more
I would highly recommend Krista Kaufman at Platinum Home Mortgage. She was such a pleasure to work with, very professional, knowledgeable, and helpful. She also made the process of refinancing our home very smooth, which we are grateful for!...
read more
401–410 of 870
About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Construction Loan
Bridge Loans
Adjustable Rate Mortgages
DSCR Loans
Cash-Out Refinances
Bank Statement Mortgages
Specialities
Residential Mortgage Lending
One Time Close Construction Financing
VA Financing
Jumbo Lending
FHA Financing
Bridge Loans
Buy Now Sell Later
Debt Service Coverage Ratio
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Education
- Washington State UniversityFinanceBachelor of Business Administration (BBA)Sep 1994 -Sep 1994

Memberships
- Nationwide Multistate Licensing System
- Sigma Chi Fraternity
- Coeur D'Alene Regional Realtors Affiliate Member
Addresses and Serving Areas
Primary Serving Area
Year Started
2001
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS ID# 319232
Awards
2025 President Clu...
Hobbies
- Camping/Outdoor Activity
- Boating/Jet Skiing/Lake Time
- Golf
View All
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.