Matt Hertz
Sr. Mortgage Loan Originator | NMLS ID# 32681
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet hel... Show More
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Business Hours
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9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
My actual new mortgage payment is over $300.00 more than what was originally estimated. When I inquired why initially Matt Hertz was unable to provide any information as to why other than "you must have owed money somewhere". Upon repeated...
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Flawless transaction
Mortgage Refinance ReviewMr. Hertz was pleasant to work with; however, my communication initially began with Riley Monahan. This overlap created some confusion and miscommunication regarding the paperwork. The issue continued when the notary...
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Once papers were signed, he didn answer further question. I'm still waiting on a question to be answered. Also, there was a great amount of deception regarding the closing cost, but that'll have to go under "lessons learned!"
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Both Matt and Karren made the process very easy and we were able to close timely.
How quick it was
The communication was great with everyone that I had to deal with at planet
It was easy
Communication with others involved initially besides Matt, was spotty.
We appreciated how quickly everything went on refinancing our house.
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About
Planet supports homeowners and real estate investors at every stage of the homeownership journey: from buying and financing a home to managing it over time. With expertise across mortgage lending, servicing, and related services, Planet helps make complex decisions feel clear and manageable. Guided by its commitments to empathy, expertise, responsiveness, and certainty, Planet delivers on its promise to help people move forward with confidence and get them home.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID# 32681
Disclaimer
Equal Housing Lender. © 2026 Planet Home, a DBA of Planet Home Lending, LLC | 321 Research Parkway, Suite 303, Meriden, CT 06450 (203) 265-5090 | NMLS ID# 17022 | For licensing information, go to: www.nmlsconsumeraccess.org | AZ Mtg. Banker Lic. MB-0929069; Licensed by The Department of Financial Protection and Innovation under the CA Residential Mtg. Lending Act Lic #: 4130947; IL Residential Mtg.; Licensed by the NH Banking Dept.; Licensed by the NJ Dept. of Banking and Insurance; OH Mortgage Broker Act Mtg.; Rhode Island Licensed Lender; TX location 5020 Riverside Dr, Suite 300, Irving, TX 75039; Licensed Mortgage Banker—NYS Department of Financial Services—NY location 265 Broadhollow Rd, Suite 100, Melville, NY 11747; MA Mortgage Lender License # ML 17022. This is not a loan approval or commitment to lend, applications are subject to full review and approval, other terms and conditions may apply. This is an advertisement. Nothing in this advertisement should be construed as an endorsement or recommendation of services of any other entities or persons shown. The DBA “Planet Home” is not authorized for use in the following states and territory: WY.