Matt Hering
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Great experience overall
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm grateful for your feedback. It's reassuring to know that your experience was a positive one. If there's anything more you need or any questions you have, please feel free to get in touch.
Great to work with, ALWAYS AVAILABLE, not pushy or overbearing but followed up when necessary and made sure I knew he was a real person not AI.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I appreciate your feedback, Amy. It's great to know that the approach of always being available and providing necessary follow-ups was helpful for you. I strive to maintain genuine, personable interactions, and it's fulfilling to hear that...
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My husband and Matt communicated very well with each other. Matt kept us in the know as each step was completed.
Thank you for making a stressful time easier.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm glad to hear that the communication throughout the process helped ease some of the stress for you and your husband, Diane. Keeping you informed at each step is important to me, and I'm pleased it made a difference. If there's anything more...
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Matt was very accessibl, professional and helpful! He was also very pleasant to deal with!
Reply from Matt Hering
September 12th, 2026 12:26 AM
Thank you for sharing your thoughts, Lisa. I'm glad to hear that my accessibility, professionalism, and approach made your experience a positive one. Should you have any other questions or need additional assistance, feel free to reach out...
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Matt was very responsive went I sent a text with concerns
Reply from Matt Hering
September 12th, 2026 12:26 AM
I appreciate you letting me know about your experience, Christopher. I'm glad to hear that my responsiveness met your expectations when you had concerns. If there's anything more I can assist with, feel free to reach out anytime.
I told him exactly what I wanted out the transaction and he accommodated my request. Then had good communication when I required it. Basically a fairly seamless transaction to secure the property loan.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I'm pleased to hear that the transaction went smoothly and I could meet your needs, Michael. Your clarity on what you wanted definitely helped in making the process seamless. I'm glad the communication worked well for you. If you need any further...
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Matt responded quickly to any questions we had. He was very inormative. We felt confident in our choices. He updated us on the rates. We felt like this bank gave us the best closing costs and rates compared to other banks. We definately will...
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Reply from Matt Hering
September 12th, 2026 12:26 AM
Jason, thank you for taking the time to share your experience. It's wonderful to hear that my responsiveness and information provided helped you feel confident in your decisions. I'm glad we could find the best possible closing costs and rates...
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Matt was great to work with, very personable, informative and professional! Highly Recommen!
Reply from Matt Hering
September 12th, 2026 12:26 AM
Thank you for your kind words, Lesley. I'm glad to hear that you found our interaction both informative and professional. It's always my goal to maintain a personable approach while providing the information you need. If there's anything more...
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He was honest and was very receptive to all of our questions
Reply from Matt Hering
September 12th, 2026 12:26 AM
Greg, thank you for sharing your thoughts. I'm pleased to know that my honesty and openness in addressing your questions made a positive impact. If there's anything else you'd like to discuss or need assistance with, don't hesitate to reach...
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Great communication, answered all of my questions.
Reply from Matt Hering
September 12th, 2026 12:26 AM
I appreciate your feedback, Danielle. I'm pleased that the communication met your expectations and that I could assist with all your questions. If there's anything more you need, feel free to reach out at any time.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Year Started
2004
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #420799
Hobbies
- Pickleball
- Fishing
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.