Top 5%
Guild Mortgage - Matt Baker
Branch Manager | NMLS# 190779
Guild Mortgage is a leading independent mortgage lender in the United States, specializing in residential home loans. For more than 60 years, we’ve grown through referrals by focusing on doing what’s right.
Location & Business Hours
Business Hours
Mon
8 AM to 5 PM
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great customer service and communication by everyone involved in the process.
Reply from Matt Baker
September 27th, 2025 02:15 PM
I'm grateful for your positive feedback, Jill. It's important to maintain clear communication, and I'm pleased to know that the service met your expectations. Should you have any questions or need further assistance, please don't hesitate to...
read more
Shae is alwasy on top of the communication! Every Tuesday like clockwork he makes his update calls. I love knowing he's on top of things.
Reply from Matt Baker
September 13th, 2025 02:44 PM
I'm happy to hear that you're satisfied with the communication, Mickey. Consistent updates are important in maintaining transparency, and I'm glad you appreciate the regular calls. If you ever need further assistance or have any questions,...
read more
Very helpful
Reply from Guild Mortgage - Matt Baker
September 9th, 2025 04:03 PM
I appreciate your feedback, Alicia. I'm glad to hear you found the experience helpful. If there's anything else you need or any questions you have in the future, please feel free to contact me. Thank you for choosing Guild Mortgage!
I'm so glad I was working with Guild Mortgage throughout this bumpy ride with my clients on this transaction. They took the time to have long conversations with them breaking down in detail what was going on every time something changed. In...
read more
Reply from Guild Mortgage - Matt Baker
September 4th, 2025 04:23 PM
It's great to hear that working with Guild Mortgage was beneficial during your transaction, Margaret. I believe that thorough communication is key, especially when things get a bit bumpy. I’m pleased that the detailed discussions helped clarify...
read more
Commuication was above standard. I also appreciate the interactive online portal that kept me updated if the loan application process.
Reply from Matt Baker
August 28th, 2025 08:04 PM
I'm pleased to know that you found the communication to be above standard, Ryan. Ensuring you're well-informed throughout the loan application process is important to me, and I'm glad the online portal was helpful in keeping you updated. If...
read more
Everything was clear and easy to understand.
Shae was totally awesome and very knowledgeable
Reply from Guild Mortgage - Matt Baker
August 27th, 2025 05:11 PM
I'm delighted to hear that Shae's expertise and approach made such a positive impact on your experience, Dedra. It's important to me that my clients feel well-supported and informed throughout their journey. If you ever have more questions...
read more
Awesome!!! Todd & Shae the greatest!!!!
Reply from Guild Mortgage - Matt Baker
August 26th, 2025 02:18 PM
I'm thrilled to hear your enthusiasm, Sharon! It's fantastic to know that Todd and Shae made such a positive impact on your experience. They truly embody the commitment and dedication we strive for. If you ever need anything or have questions...
read more
Poor communication and lack of transparency.
Reply from Guild Mortgage - Matt Baker
August 24th, 2025 03:55 PM
We are sorry that you had this experience and thank you for sharing this concern. We've taken note of your feedback and are committed to resolving this matter promptly. Our team will contact you soon to address this. Your satisfaction is important...
read more
It was the easiest loan I have ever gotten. The different individual's that I spoke with were so easy to talk to.
Reply from Matt Baker
August 16th, 2025 01:15 PM
I'm glad to hear that the loan process was straightforward for you, Kathy. Making things easy and clear for my clients is always a top priority. I'm also pleased that you found the conversations with our team approachable. If there's anything...
read more
91–100 of 912
About
Guild Mortgage is a leading independent mortgage lender in the United States, specializing in residential home loans. For more than 60 years, we’ve grown through referrals by focusing on doing what’s right.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
DPA, CONV, FHA, VA, USDA, JUMBO
Renovation
Bank Statements/DSCR
ITIN
2/1 Temp Buydowns
Bridge
Conventional
Down Payment Assistance
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Fairway Mortgage - Branch ManagerMar 2nd, 2017 - Jan 22nd, 2024
Memberships
- Women of Strength Event Host
- MBA
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1996
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 190779
Awards
Achievements
- Top 1% in USA
Hobbies
- Golf
- Fitness
- Hanging with Kids and Wife
View All
Disclaimer
I am authorized to do business in the states of Arizona, California, Colorado, Florida, Georgia, Kentucky, Michigan, North Carolina, New Jersey, Nevada, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia and Washington. AZ BK#0018883; AZ BKBR# 0120577; AZ LO Lic.# 0940823; Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act; Licensed by the N.J. Department of Banking and Insurance; NV Mortgage Company #1141; OR ML-176; (www.nmlsconsumeraccess.org/); NMLS ID: 190779; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.