New American Funding - Mary Hou

Name: New American Funding - Mary Hou
Address: 2001 Gateway Place Suite 420w, San Jose, California, 95110
Telephone: +1-510-459-8248
Rating: 4.96

Loan Consultant | NMLS # 413911

4.96

(116)

Mary Hou NMLS #413911 is a trusted Loan Consultant who is ready to make your dreams of owning a home a reality. Mary Hou is committed to providing the community with the very best in customer service, so come speak with New American Funding... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(510) 459-8248

San Jose, CA

https://www.newamericanfunding.com/mortgage-loans/MaryHou

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4.96

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Mary Hou and her team made the home buying experience easy, which made it great!

Reply from Mary Hou

June 6th, 2025 05:09 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Mary was responsive and always available with an awesome personality. Every step of the way was completed with precision and without any problems. She assisted us with getting the best rate available and explained the entire process.

Reply from Mary Hou

May 30th, 2025 02:46 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Mary went the extra mile for me when I could not find an insurance company who would insure my home in Sonoma. When I had given up, I know that Mary sent the weekend working to find a company that would insure me. And she found one the following...

Reply from Mary Hou

May 22nd, 2025 03:22 AM

I'm thrilled to hear about your positive experience, Sonja. It was my pleasure to assist you in finding the right insurance solution for your home in Sonoma. Your satisfaction means a lot to me, and I'm delighted to have been part of your homebuying...

Clear communication, always accessible, professional and friendly.

Reply from Mary Hou

May 2nd, 2025 07:17 PM

I'm thrilled to hear that you were satisfied with the clear communication and accessibility during your experience. It was a pleasure working with you, and I appreciate your kind words about my professionalism and friendliness. Thank you for...

I love how all my questions were answered in a very timely manner through text or phone calls Mary always makes the process painless easy amd fast she listens and gives great advice and takes care of us as if we were her own family!

Reply from Mary Hou

April 30th, 2025 01:59 AM

I'm thrilled to hear that you felt well taken care of and that your questions were answered promptly. It was a pleasure assisting you, and I'm glad I could make the process easy and fast. Thank you for your kind words and trust.

The communication and white glove service throughout the whole process made it pleasant and highly recommendable .

Reply from Mary Hou

March 30th, 2025 04:33 PM

I'm thrilled to hear that the communication and white glove service made your experience pleasant. It was a pleasure assisting you, and I greatly appreciate your recommendation.

everything was great i had a great experience

Reply from Mary Hou

March 26th, 2025 07:08 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Loan officer mary went above and beyond in processing our application. i have never met anyone that give such a good service to us. Everyone should work with Mary. she is pleasant, kind, hardworking and trustworth. mary is the best.

Reply from Mary Hou

March 25th, 2025 02:11 PM

I'm thrilled to hear that you had such a positive experience with your loan application process. It was a pleasure assisting you, and I truly appreciate your kind words and recommendation. Thank you for choosing New American Funding.

Mary Hou and Janet were friendly, approachable and quick to answer to any of our questions. They gained our trust and it made all the difference in our homebuying process.

Reply from New American Funding - Mary Hou

March 10th, 2025 04:58 PM

Laurie, thank you so much for sharing your experience! It was a pleasure working with you, and I'm thrilled to hear that Janet and I could make your homebuying process smoother and more enjoyable. Building trust is incredibly important to us,...

Mary explained everything to us every step of the way. She was fun to talk to and sympathetic when issues arose. Most of all she worked fast!!!!

Reply from New American Funding - Mary Hou

March 10th, 2025 04:58 PM

Hi Dylan, Thank you so much for your kind words! I’m thrilled to hear that you had a great experience and that I could help make the process smoother for you. It was my pleasure to work with you and ensure everything was handled efficiently....