Martrice Stephens
Senior Mortgage Specialist
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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Reviews from Web
customer service help and explain everything you make it easy for me. I ap
Reply from Martrice Stephens
November 20th, 2025 10:59 PM
It's great to know that my assistance helped clarify everything and made things easier for you. If you have any more questions or need further support, feel free to reach out.
The patience that was given while trying to compile the documents needed.
Reply from Martrice Stephens
November 12th, 2025 02:48 PM
I'm pleased to hear that I could offer the patience you needed while compiling your documents. If there's anything else you require or need further assistance with, don't hesitate to get in touch.
Every person who assisted in the process was very friendly, kept us updated on the proces, answered questions
Reply from Martrice Stephens
November 14th, 2025 05:53 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Martrice Stephens did an excellent job of explaining every step. I have had very limited experience applying for a loan (my only mortgage before this one was an assumable mortgage all the way back in 1995) so I was completely new to the process....
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Reply from Martrice Stephens
October 16th, 2025 04:59 PM
I appreciate your kind words, Maura. I'm pleased to hear that I was able to clearly explain each step and support you through the loan process, especially given your limited experience. If you need any further assistance in the future, feel...
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Martrice was knowledgeable, relatable, and very kind as he helped me understand all parts of my process
Reply from Martrice Stephens
October 9th, 2025 02:01 PM
It was a pleasure to assist you and provide clarity throughout your process, Elizabeth. I'm grateful for your kind feedback and glad to hear that my approach was relatable and knowledgeable for you. If you have any further questions or need...
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seems like I fell for the typical predatory loan scam. promises made and not kept. was told my solar would be paid off, it's not. Was told my truck would be paid off, it's not. Was I told I would be able to make biweekly payments, I cant. Im...
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Reply from Martrice Stephens
October 14th, 2025 07:49 PM
I'm sorry to hear about your experience. We want you to know that it's important for us to deliver excellent service, and we take your review seriously.
Each representative that I spoke with ,,All went above and beyond my expectation. My wait time was almost zero, everything was correctly completed as I was told. My senior mortgage specialist was Extremely Awesome, put me in the right direction....
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Reply from Martrice Stephens
September 5th, 2025 11:30 PM
It's great to know that you had such a positive experience with my colleagues and me. I'm pleased that your expectations were met, and it's reassuring to hear about your quick and efficient service. Your feedback means a lot, and if there's...
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Continuous Communication
Reply from Martrice Stephens
August 26th, 2025 01:19 PM
I'm pleased that the communication met your expectations. Keeping you informed throughout the process is very important to me. If you have any more feedback or need further assistance, feel free to reach out. Thank you for your review, Josephine!...
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Martrice was very patient about explaining everything and answering all of our questions and concerns.
Reply from Martrice Stephens
August 18th, 2025 05:00 PM
I'm pleased to hear that my patience and thoroughness in explaining everything helped address your questions and concerns, Jason. It’s important to me that you feel informed and comfortable throughout the process. Thank you for choosing to...
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Taking me though this process step by step explains everything to me very well
Reply from Martrice Stephens
June 28th, 2025 12:54 AM
I'm delighted to hear that I could guide you through the process and provide clear explanations. It was a pleasure assisting you, and I appreciate your positive feedback.
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About
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience.
We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Conventional
VA
FHA
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Disclaimer
GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.