Martrice Stephens
Senior Mortgage Specialist
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by... Show More
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9 AM to 5 PM
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Reviews from Web
What made this a great experience was that the specialist, Martrice, communicated often about the process, took time to explain procedures when any roadblock outside of their control occurred, and always conducted himself professionally and...
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Reply from Martrice Stephens
January 19th, 2026 02:39 PM
I appreciate your kind words, Rachel. It's important to me to communicate clearly and keep you informed every step of the way. I'm glad that my approach helped make the experience positive for you. If you have any more questions or need further...
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Better communication. There were time I was told by Matrice he would call and never recieved a call back. I texted and still no response, but thanks to Shannon for her help, she checked on some issues that were concern about and she had continual...
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Reply from Martrice Stephens
December 29th, 2025 05:35 PM
I am glad to receive your response. How can I better improve myself to a 5-star rating experience?
Hreat experience
Reply from Martrice Stephens
December 29th, 2025 06:20 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
I want to Thank Martrice Stephens for his patience and guidence he gave me throughout this process.Your professionalism and kindness made what could have been a stressful experience feel smooth. Thank you for going above and beyond your expertise...
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Reply from Martrice Stephens
December 17th, 2025 02:33 PM
It's really rewarding to know that my patience and guidance made a difference for you. I aim to make challenging situations feel more manageable, and I'm glad I could provide the support you needed. If you ever have more questions or need assistance,...
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customer service help and explain everything you make it easy for me. I ap
Reply from Martrice Stephens
November 20th, 2025 10:59 PM
It's great to know that my assistance helped clarify everything and made things easier for you. If you have any more questions or need further support, feel free to reach out.
The patience that was given while trying to compile the documents needed.
Reply from Martrice Stephens
November 12th, 2025 02:48 PM
I'm pleased to hear that I could offer the patience you needed while compiling your documents. If there's anything else you require or need further assistance with, don't hesitate to get in touch.
Every person who assisted in the process was very friendly, kept us updated on the proces, answered questions
Reply from Martrice Stephens
November 14th, 2025 05:53 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Martrice Stephens did an excellent job of explaining every step. I have had very limited experience applying for a loan (my only mortgage before this one was an assumable mortgage all the way back in 1995) so I was completely new to the process....
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Reply from Martrice Stephens
October 16th, 2025 04:59 PM
I appreciate your kind words, Maura. I'm pleased to hear that I was able to clearly explain each step and support you through the loan process, especially given your limited experience. If you need any further assistance in the future, feel...
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Martrice was knowledgeable, relatable, and very kind as he helped me understand all parts of my process
Reply from Martrice Stephens
October 9th, 2025 02:01 PM
It was a pleasure to assist you and provide clarity throughout your process, Elizabeth. I'm grateful for your kind feedback and glad to hear that my approach was relatable and knowledgeable for you. If you have any further questions or need...
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seems like I fell for the typical predatory loan scam. promises made and not kept. was told my solar would be paid off, it's not. Was told my truck would be paid off, it's not. Was I told I would be able to make biweekly payments, I cant. Im...
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Reply from Martrice Stephens
October 14th, 2025 07:49 PM
I'm sorry to hear about your experience. We want you to know that it's important for us to deliver excellent service, and we take your review seriously.
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About
Since 2003, we have been originating mortgages and helping homeowners secure smart financing solutions with confidence. What started as a commitment to doing lending the right way has grown into a team of experienced professionals united by one goal: delivering an exceptional customer experience.
We have built a process that is fast, transparent, and easy to understand, ensuring clarity and confidence at every step. The result is lasting relationships built on trust, performance, and consistency.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
Conventional
VA
FHA
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Disclaimer
GoodLeap, LLC. 8781 Sierra College, Roseville, CA 95661, 844-227-2489, NMLS #30336. www.nmlsconsumeraccess.com. Licensed by the Department of Financial Protection and Innovation under the California Residential Mortgage Lending Act License #4170047. Arizona Mortgage Banker License #0935960. Nevada –Nevada Mortgage Company License #4260. Oregon –Oregon Mortgage Lender License #ML-3256. Texas –Texas SML Residential Mortgage Loan Servicer Registration NMLS# 30336, Mortgage Banker Registration NMLS# 30336. Washington –LLC NMLS ID #30336 Washington Consumer Loan Company License #CL-30336. Florida- Florida Mortgage Lender Servicer License # MLD898. Colorado –Regulated by the Division of Real Estate. Mortgage Company Registration. Alabama -Alabama Consumer Credit License #22277. Idaho –Idaho Mortgage Broker/Lender License # MLB-8279. For a list of additional approved states we are licensed in see https://goodleap.com/licenses.